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Hotel Alessandra – reviews, photos

2.0 of 5
Borgo SS. Apostoli, 17, 50123 Florence, Italy
Hotel amenities
Hotel Alessandra
Ranked #16 of 473 hotels in Florence
4.5 of 5 stars 867 Reviews
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867 reviews from our community

What travellers say about this hotel
  • Ponte vecchio(51)
  • Friendly and helpful(21)
  • Train station(16)
  • Great location(16)
  • Very clean(14)
  • Arno river(11)
  • Good breakfast(7)
  • Easy walking distance(7)
  • Air conditioning(6)
  • Would definitely stay(6)
Traveller rating
    588
    237
    26
    8
    8
Only show reviews for Family (164) | Couples (385) | Business (14)
Date Rating
Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Hotel Alessandra”
5 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

We just spent 4 nights at this hotel in Florence, Italy, and the staff are SO helpful. We couldn't find the hotel (we were driving) and the concierge ended up finding someone to meet us where we were, drive us to the hotel, and then drive the car to the parking garage.

The only drawback to the hotel is that it is not handicap accessible. To reach the lift you have to go up two flights of stairs. And the lift is only large enough for one person and a suitcase, or two people without luggage.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Conniethemagni about Hotel Alessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“The staff makes it special”
5 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

My husband and I stayed here during one of our honeymoon stops. We spent a few nights in the hotel which is located a short walking distance from all of the major Florence sites. The staff was wonderfully warm and friendly...especially Monti! He greeted us whenever he saw us and always asked how the honeymoon trip was going. It may not be anything fancy, but they have internet you can use, a lovely little breakfast room and all the staff works hard.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lb1982 about Hotel Alessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
4 helpful votes 4 helpful votes
“Perfect location, friendly staff, nice rooms”
5 of 5 stars Reviewed 20 January 2012
4
people found this review helpful

Sadly only spent 1 night at Hotel Alessandra, but we loved every minute of our stay in Florence. I was traveling with three age 70+ relatives, so the stairs to the lift were a little much for them. We just took it slow going up and down. The hotel is in a typical Florentine setting on a quiet, narrow street, but go down to one end of the block and you're at the Ponte Vecchio, go to the other end and you're at Via Tornabuoni and stores like Ferragamo.

I stayed in a triple (room 8) with three single beds. The highlight was our HUGE private bathroom with a BATHTUB and nice towels. After staying in a small room in Rome with a pittance of a shower, the tub and ample supply of hot water was a major luxury. My in-laws were in a double with two twin beds, room 26 I think, and they had the same great setup in the bathroom plus a fabulous view of the Arno.

Our highlights - the breakfast is huge by European standards, with eggs, cold cuts and plenty of pastries. The free WiFi was great and the connection was very fast; the only downside is that I couldn't access it from my room and had to sit in the hallway at 11pm in my PJs! The front desk also allows 10 minutes of free international calls per day, so that was a nice unexpected perk.

The price was higher than I'd normally pay, but I think it is fair for the location.

Monti was so gracious and such a bubbly personality - he called my mother in law "sweetheart" and she thought that was the best! He recommended wonderful, if a little out of the way restaurants, plus good places to find locally-made leather boots. Andrea was very helpful to make sure we got our Facebook discount for the room.

All in all - Hotel Alessandra will forever remind me of Florence!

Room Tip: Room 8, a triple with three single beds has a HUGE private bathroom with a BATHTUB. My in-laws were...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cstallwitz about Hotel Alessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
5 helpful votes 5 helpful votes
“Great location, very friendly and helpful staff”
5 of 5 stars Reviewed 19 January 2012
5
people found this review helpful

I just spent 3 nights in Florence, staying at Hotel Alessandra. The location is even more convenient than I imagined. It is one short block from the Arno River, one long block from the Ponte Vecchio, and a few minutes walk to the Palazzo Vecchio and Piazza della Signoria. It was magical to conveniently walk around the old Renaissance streets and have ready access to most of the best sights of art and history in Florence. When I look for accommodations, I look for (1) interesting architecture and (2) wifi (free, if possible.) This hotel had my requirements and more, with very welcoming personnel as well. The room was comfortable, with a private bath and shower. The only drawback is the walk up one flight to the tiny elevator that went to the next flight where the hotel office is located. No big deal as long as you have no problems with steps. It actually lent more charm to the place. Every employee we interacted with was very friendly and accommodating, helping us with any questions and gave good advice about the rest of our trip. I would come back here in a heart beat. I have a rule that each time I visit a foreign city, I like to stay in different neighborhoods in order to learn the city better. I would have a hard time not returning to this place if I am fortunate to return to Florence.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ArtLover27 about Hotel Alessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great time on our honeymoon”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We had a fantastic time here on our honeymoon; after getting off the train and stumbling up the four flights of stairs, we were greeted by the fabulous Monti, who welcomed us with a little bottle of Prosecco. The room was very spacious, although nothing fancy; bed was comfortable. The location of this hotel is central to everything in Firenze and for an excellent rate. Would definitely stay again. Would not recommend for anyone with a disability, as the elevator is accessed only after 1 1/2 flights of stairs!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AlbinoSquirrel about Hotel Alessandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Alessandra

Borgo SS. Apostoli, 17, 50123 Florence, Italy
Price range (per night):* INR4,817 - 14,002

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