We came across this place fortuitously having left our unsatisfactory booked villa and looking for somewhere nice. One initial point of confusion - it's listed as Montartino in some guide books, but the sign at the entrance says Le Pizzaole. There's another entrance a few yards along the road signed Montartino, but if you ring the bell there you don't get much help. They should sort this out.
Having overcome that problem, however, the place turned out to be really special. Huge room with kitchenette - helpful for making supper, as there is no restaurant.
The location is superb, a couple of mile out from the centre, really peaceful, but with easy (bus) transport to the centre. The bus stop is right outside the entrance to the estate. One point to note when returning is that its quite a long uphill walk from the entrance to the house, and next time we would consider leaving our car just inside the entrance (plenty of room) and driving up. Another idea would be for the hotel to provide a golf buggy for going up and down.
You can also walk into Florence in about an hour along delightful country lanes. We couldn't find a street map covering the area but got the necessary information from Google maps - internet access is free but only in the salon, where there is a terminal with a big screen and also wi-fi access for laptops.
The staff were very friendly and helpful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC