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Hotel Malaspina – reviews, photos

3.0 of 5
Piazza Indipendenza 24, 50129 Florence, Italy
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Hotel Malaspina
Hotel Malaspina
Hotel Malaspina
Hotel Malaspina
Hotel Malaspina
Hotel Malaspina
Ranked #295 of 473 hotels in Florence
3.5 of 5 stars 111 Reviews
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111 reviews from our community

    Trip type
Traveller rating
    15
    48
    28
    12
    8
Date Rating
2 reviews
“Moldy shower. Unprofessional staff.”
3 of 5 stars Reviewed 19 September 2010

The lobby is nice and the hotel charming but the room had a musty odor and the shower was MOLDY. I mean gross like wish I had flip flops to wear inside.

Some of the staff was excellent helpful and freindly. One person in particular was unprofesional. You may know that a lot of italian hotels ask you to leave the key at the front desk when going out. The first person to ask me this, ever, was a sweaty man in street clothes standing in front of the desk. Later the next night when raced back a 10 minute walk to use the bathroom and noone was at the desk. A different guy had gone out to smoke leaving the room keys ungaurded. When he came back a couple of minutes later he was talking on his cell and acted annoyed.

  • Stayed September 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ladyuga about Hotel Malaspina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumbria UK
Senior Contributor
38 reviews 38 reviews
Reviews in 13 cities Reviews in 13 cities
59 helpful votes 59 helpful votes
“A very pleasant stay”
5 of 5 stars Reviewed 15 August 2010
1
person found this review helpful

Hotel Malaspina sits on the outskirts of the central area of Florence within easy walking distance of the railway station (SMN - 10 mins) and the Duomo (12 mins).
The hotel is clean with very friendly staff. On our arrival we decided to book various tour tickets and the reception staff were very helpful in making all the necessary arrangements.
The room (304) was very tidy with all the expected facilities. The air con was very good an needed! Had a small balcony and overlooked a tree lined square which was very quiet with part of the roads blocked off to traffic. That said, there is a busy road by the side of the hotel but didn't cause any problems.
I am happy to recommend this hotel for a no frills stay in Florence. After all, why are you in Florence? and it isn't sitting in a hotel room!

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Traimercop about Hotel Malaspina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thessaloniki
1 review
3 helpful votes 3 helpful votes
“ideal value-for-money choice”
5 of 5 stars Reviewed 9 June 2010
3
people found this review helpful

It's all about places - isn't it? And there are certain places, which bear the mark of uniqueness; places which, undoubtedly, hold a prominent place in the human culture. Like Florence, for example. If you visit Florence, you will never be the same person again. Also: the more you visit Florence, the more you discover the secret and incessant connection between its past and its present.
I have been visiting Florence with my wife and my 12-year-old son for the last 5 or 6 years, sometimes twice a year. We’re not rich, we’re just ordinary people but we love to turn our savings into happy moments.
We have stayed in a number of hotels there but our favourite (remember? “It’s all about places”) is Hotel Malaspina. It's in the best location: in front of a quiet, little square, the ideal place to unwind and relax. To gather strength for sightseeing. San Lorenzo, Florence's traditional, open market, as well as its historic centre are within walking distance.
Hotel Malaspina occupies an old and fully refurbished building and offers spacious rooms with ample bathrooms. After a good night's sleep, you can start your day early eating a hearty and healthy breakfast and then venture out to enjoy Florence’s many museums or shops. The Hotel staff is always happy to help us; they are all friendly and attentive - especially the kind and gentle Mauro who works the night shift. The Hotel owner, Marco Nori Bufalini, is a genuine Italian, elegant and gracious, whom we trust completely. Such a nobleman! A real and fine gentleman. Both Mauro and Mario have always offered us good rates and the room of our choice, so it's been more than just a "good value-for-money" stay.
Our last visit was during Easter in 2009. We found good friends in Malaspina, people we now miss and will be happy to meet again. You see, in the end, it's all about people. Isn’t it?

  • Stayed April 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JohnSimandiras about Hotel Malaspina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rome
1 review
1 helpful vote 1 helpful vote
“excellent service and location”
4 of 5 stars Reviewed 12 January 2010
1
person found this review helpful

I stayed with My wife in this hotel for three nights and we had a wonderful stay. Personell was very nice and firnedly with us , accomodation was perfect and clean . We may really suggest this hotel to our friends
The Location is very good quite but relly near to all florence attractions

Stayed January 2010, travelled on business
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Ask tixandlix about Hotel Malaspina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
“Awful customer service and far away from attractions”
1 of 5 stars Reviewed 27 December 2009
1
person found this review helpful

Our travel agent booked this hotel for us and if I'd seen the reviews in advance I would have asked her to change it immediately. If you've booked this hotel I suggest changing immediately.
The first problem is that it's located on the far corner of the Piazza Independenzia, which is a 10-15 minute walk from the duomo and most of the Florence restaurants and shops. You have to walk by about 25 hotels to get to the duomo and I'm sure any one of those would be a better choice. Its location was inconvenient because it was a big production to drop off packages, grab a jacket, etc.
The hotel staff is incredibly rude as others have mentioned. We had a room on the ground floor which was very loud -- it's on a busy street and also lobby noise floated right into our room. Besides that, we had a problem with our room (hot water basically dripped out of the faucet and that's it for pressure), and the guy behind the desk more or less told us we'd have to deal with it until a technician could come by "maybe tomorrow." We packed up our things and changed rooms, this time to a smaller room on the 3rd floor, which had functioning hot water but a broken thermostat. The room was about 85 degrees and we needed to open the windows in order to sleep, but the busy street with Vespas flying by all night required us to use earplugs. Also, our new room had twin beds (we were on our honeymoon) and it took two days for them to convert it into a king-sized bed.
The continental breakfast was just OK, and the staff there was rude as well. I hated this hotel. We sent a note to our travel agent while on the trip and she emailed the hotel manager, and though we eventually did get our bed made up as king sized, it still wasn't enough to change our opinion of this hotel. STAY AWAY. There are dozens of other hotels in Florence, so while this might be inexpensive, you should try to find a different place.

  • Stayed November 2009, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Malaspina

  • Malaspina Hotel Florence
Address: Piazza Indipendenza 24, 50129 Florence, Italy
Price range (per night):* INR4,537 - 9,522

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