We booked our hotel through Holiday Plus. We thought we only had to purchase breakfast - 20 euro each, but when we arrived were told we had to pay 40 euro each for dinner and 20 euro for breakfast each. I agreed (foolishly) thinking it would be similar to our stay the night before at the Great Western in Lucca. Oh but how terribly wrong i was! They charged us 40 euro for a tiny plate of potatoe pasta, processed chicken and salad a pice of cocunut cake. We had NO options! And still made us pay for our drinks. And they had 2 waiters serving about 80 people - no jokes! It was shocking!
The room was terrible, needed some updating and was SO noisy! It was though there was no wall between the room nextdoor or the outside...we hardly had any sleep!
The breakfast was continental, nowhere near 20 euro.
I am not one to complain, but really felt cheated by the amount of money we had to pay for what we received, especially when we had bought the exact same deal at a hotel in Lucca.
I would most definately think twice about staying here!

Had a three day stay but very disappointed with this Hotel. Booked via laterooms.com who really should have promoted this hotel for really what it is. It certainly is not 4* and should not be rated as such. The hotel is basic and needs a complete makeover. Rooms are not particularly clean and got bitten regularly by mosquitoes. No cups or glasses available in the room in case you wanted to have a drink even if it was to drink water .

Whilst we will not stay there again there were a few positives ie the young lady at the front desk "Barbara" did her utmost to help with information on the city centre and in any other way she could be of assistance. If it was not for her I would have moved on. However I will not visit that hotel again unless it is brought up to scratch.

Not sure what the deal is with Golden Tulip however their inconsistency scares me.

The hotel is literally falling apart I would not recommend it to anyone, our room was terrible and we all got bitten up badly. The air condition didn't work and the WIFI only works in the main lobby.

The guy at the front desk was always grumpy.

Take advice, do not go in this hotel. I do not know how to describe my stay there. I have spent there 3 nights wih a large groups more than 30 and all of them were dissapointed, Terrible smell in a room, frig was not cleaned of rest food, water in toalete very loud almost 120 db, water in bath stay after shower, tv with very low signal. All three nights I could not sleep due to young groups who were very loud and drink in rooms so I had to call receptionist. The breakfast was poor and selective.