i chose this hotel because three recommended ones were full and it was near my business. In my fourth floor room I am now in my second night of being eaten alive by mosquitos. I have killed 8 tonight and have bites all over from last night. The window is closed and the A/C does not work. Oh and the minibar is not stocked and the breakfast is marginal at best. It's now 1:15 AM and I have to catch a taxi at 5 AM...every time I try to get to sleep another frickin' mosquito buzzes my ear and I'm up hunting till she's dead. I guess the good part is the story I get to tell for years about this dump.

We chose to walk to the hotel from the train station as it didn’t look far on our map but if we could turn back time then would definitely jump in a cab – it’s not actually that far but dragging a suitcase behind you on narrow cobbled streets wasn’t that much fun! We found the hotel which was on the same street as Michelangelo’s David and you can see the Cathedral at the bottom of the street. We timed it and it was a 6 minute walk from the amazing cathedral – perfect location.

At first we had the most amazing room but after having come back from site seeing, wanting a shower and change to go out for dinner there was no hot water, very annoying. I went to reception and told them and the girl (although very helpful) said she was new and she didn’t know what to do. She seemed quite happy to leave it at that it was only when I pushed it and said I wanted a new room or borrow a room so I could shower did she try ringing the manager. The manager said she would be here in ten mins so I went back to my room and waited, she turned up about half hour later and was pretty miserable (I suppose you would be when your heavily pregnant and get called from home to sort out a moany guest but that’s not my problem!) she didn’t really seem like she wanted to help and only after pushing for what they were going to do to sort the situation out did we get to change rooms – to one considerably smaller than the one we were first put in! The room was fine but wasted an hour or so of our night trying to sort this out.

I couldn’t help but feel they knew this room didn’t have hot water but was impressive so put guests in to see if they would moan about it! As it turns out the rest of our stay was perfect and the room was fine – clean and had everything we needed, location was really good too but sour memories always stick!

Very reasonable price, clean and good location, check you have hot water as soon as you check in – if you do – Happy Days!

This is a great location and if you can get room on top floor with balcony you will be lucky. Hotel does provide bicycles free of charge but be sure to reserve them.
Breakfast is very limited, crowded and understaffed. American Bar advertised was never staffed while we were there. Room could have been cleaner and mosquitos were there every day.
Great location however and worth the price. Would stay again. Do no mist Trattoria Tito around the corner....great food and great price

We [me, my husband and my parents] in the De La Pace for 3 nights.
Everything in the rooms did not work - mini bar, hairdryer, air-con, etc.
My parents room had no towles. They had to ask for towels at reception to days in a row.
Breakfast was terrible. We had a choice of old croissants every day.
Staff were rude and unhelpful.
We stayed at 8 hotels on our trip and this was by far the worst accomodation.