This hotel was decent for the price we paid. Florence is an expensive city.
The room was clean, though it did not have AC as advertised. Luckily, you could open the windows (and there wasn't much street noise) and it was mid-May when we stayed, so it wasn't too warm in the evening.
The hotel did have free wi-fi and breakfast was included in the price. The breakfast was decent, but not anything to rave about. Not quite as good as the breakfast buffets in other hotels throughout Europe, but way better than a continental breakfast you'd get at a US hotel.
The staff was helpful. It was easy and not far to get to and from the bus stop. They did sell bus tickets at the hotel desk. Before you get on the bus to get to the hotel, make sure that you purchase a bus ticket (they're sold at any number of little shops/stands) since it is a little bit cheaper than buying from the driver.
