This hotel is amazing, you can tell they have read every one of their reviews and responded to them by making upgrades in services and facilities until they've made themselves pretty much the perfect hotel!
It's reasonably priced, the staff are amazingly helpful, friendly, efficient, everything you want from the person who makes you feel at home in a place. It's far enough away from the hustle and bustle that you can get a good night's sleep, but you still feel like you're inside Florence. Definitely a good location.
The rooms are great, every little convenience is included. The only thing that was lacking for me was mosquito screens on the window as I would have preferred to open the window (it was hot) rather than use the air conditioning, but there were a few mosquitos. They did include a mosquito repellant plug in in the room, but I'm not fond of sleeping with those on.
The breakfast was hearty and a great selection of food. The breakfast server is nice and will make you a machine coffee if you ask for it, but wont offer.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 December 2011
Dear Guest,
I really thank you for this feedback we are all very happy you had good time with us I assure you that we are all working harder than ever to make this place even better!
I witsh you a Merry Christmas and a happy new year!
My best,
Gabriele Cecioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC