Loved the decor of the room, and Sabrina, the host was lovely. Situated about 20 minutes from the main station (when walking with backpacks) in a quiet street and about 15 minutes into town, the location was good. Breakfast was great - loved the variety in the cafe, and we enjoyed the coffee, juice, savoury pie and we swapped the "sweet" pastry for fruit salad which was great.
A little way down the street, there is a supermarket which is handy for getting drinks / fruit etc. Also, we loved the fact that the room had tea making facilities - something which is not very standard across hotels and B&B's we've stayed at in Europe.
The thing that spoiled our stay though were the ants that crawled along the floor and the mosquitos... Strange as we had no food in the room itself, and it did make me a bit uncomfortable...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 November 2011
Dear Guest,
Thank you so much for all your kind words about MR My Resort. I’m happy you did appreciate its location, the quiet and the décor of the room, the breakfast at the Nabucco’s and all the facilities in your room. Last but not least, Sabrina’s helpfulness. Unfortunately during your stay some small ants boycotted our efforts to offer the guests always the best. The room you booked, as you remember, opens on a pretty courtyard full of flowers and plants and sometimes all this beauty has to be shared with some ants. Like diligent gardeners, we daily fight to keep them as far as possible. It really never happened that few of them went beyond control, but who knows why in that moment they got lost, going away from the patio to reach the floor of the room? We sincerely apologize with you; we only wish you had told us, we would have found an immediate solution. Mosquitos are summer guests in Florence, open areas and homes. That’s why we always provide our guests with an innocuous repellent and recommend to keep the windows shut if the lights in the room are on. Due to the climate changes, Florence had a very hot and humid weather this year, perfect to cancel all our usual efforts to keep mosquitos away from the garden and the house. Anyway, thank you, dear guest, for reporting this inconvenient and for helping us to improve our services.
I really hope you will back to Florence at MR My Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC