We stayed at VP 3 years ago and had a wonderful week, the location is perfect if you want a secluded and quiet environment, at that time the all round service and restaurant was excellent.
However, on our return this year and after VP had accepted and confirmed our booking for 8 nights, some weeks later we were informed that we could not stay in the room we had specifically booked for the last 2 nights because they had a wedding.
On the upside VP is in a superbly quiet location and good for visiting all area,s of Tuscany, the rooms are good and spacious.
This time round there was downsides to our stay in addition to having to find somewhere else to stay for the last two nights. The service and meals from the restaurant were very poor, there was used glasses and crockery left out on the tables by the pool for two days, the breakfast was poor in choice and in location which had no air conditioning. We were also confronted with a timeshare rep coming to our room without invitation or prior notice, not what you should expect from a place like VP, it is above that style of commercialism or should be.
Don,t know if it has changed ownership or onsite management but whatever, it has not been to the benefit of the overall image and experience that VP should and used to offer it,s guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 September 2011
Dear Guests,
I would take the occasion of this reply , to explain that when Relais Villa Petrischio hosts a wedding , we give the exlusivity and we inform our hotel guests about that but nobody asks guests who are already in the hotel to leave. It could be a suggestion because there is a lot of people around , Restaurant and pool from 6.30pm are reserved but our guests are not posted to leave.
As regards the Restaurant services, I would apologize for the inconvenients occoured and the Mencarelli Group who manages our Restaurant and breakfasts will give you a reply as soon as possible.
At the end I would also to puntualize that just 5 km far from Villa Petrischio a beautifull and innovative Golf Resort signed by Gary Player is on building and our partners in charge of promoting, aim only to offer a glass of wine and informing of the many benefits that RVP guests will have at the resort next year.
The property and the management at Relais Villa Petrischio are always the same since may years so we really hope to see you here again. You will be our guests and you will not regret the choice that we hope you want to repeat in the future.
Best Regards,
Elga Gemini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC