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Residence Il Casale – reviews, photos

4.0 of 5
Loc. San Pietro a Cegliolo 434, 52044 Cortona, Italy
Hotel amenities
Residence Il Casale
Ranked #12 of 21 hotels in Cortona
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    12
    11
    7
    4
    1
Date Rating
Victoria
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Five star accomodation,if you are a mosquito!”
2 of 5 stars Reviewed 4 October 2009

It was advertised with King size beds but most of suites we were shown had double beds large enough for 2 children,After complaining ,we were shown their best apartment;one Queen and 2 single beds which were very uncomfortable.The bathroom had a shower smaller than a telephone booth.We were supplied one towel each for the week and 2 rolls of toilet paper.All condoments (salt,pepper,sugar ,etc )had to be supplied yourself and the place was not very clean when we arrived.Between the hordes of mosquitos and the owners constantly barking dog,it was not a peaceful Tuscan experience. Everything was "cost plus"when you actually found someone who worked there.For the money,it was a one star at best

  • Stayed September 2009, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask wally023 about Residence Il Casale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ownerCortona, owner at Residence Il Casale, responded to this review
9 December 2009
With reference to your comment we would like to explain you the following points as we believe that the satisfaction of our guests is vital in our sector.
We don't know where you find the description that in our property we have king size beds, this is very strange because except one apartment we don't have king size beds.
We would be curious to know where you read about king size beds.
Our property is a ancient farm house of 1500 and furnished with tipical antique furnitues (as beds, tables etc).
The showers of the bathrooms measure about 80x80 cm.
About the foodstuffs you mentioned we would like to inform you that we are not obliged to provide them, and on the contrary -according to the latest hygiene rules- we are not allowed to provide it, sometimes when the packaging is well maintained and not damaged we leave them available for the following guests inside the apartment.
About the mosquitoes has been a general problem in the area of Cortona and not exclusively for Il Casale due to heat and humidity that there was in this particular year.
Furthermore, the reception is open both in the morning and in the afternoon in order to help our customers in everything the may need, therefore, if you had problems you should have mentioned them to our staff always at your complete disposal.
we are sorry to learn it now and only throughout the comments posted on Tripadvisor an an other site. If you had communicated them at the beginning of you stay we would have given you another apartment and we are sorry also to inform you that only you complained about all those lacks in our service in fact all the other guests have had a pleasant stay.

Your sincerely,
The Staff
Residence Il Casale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forest Ontario
1 review
“A delightfully charming and relaxing getwaway!”
5 of 5 stars Reviewed 26 July 2009

We stayed at Residence Il Casalle for a week in May. The weather was wonderful as were the accomodations. Our host was very hospitable, helping us out with anything we needed. The pool had not been opened when we arrived but they opened it early for our use.
The location was good too as it allowed us to do some exploring each day and the proximity to Cortona was just a short drive.
The whole ambience was exactly what we were looking for from the sound of Church bells ringing, singing birds, to the lush greenery that surrounded the grounds and of course the 16th century architecture. We would definitely return to the Residnece Il Casalle.

  • Stayed May 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ladsandlassies about Residence Il Casale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leuven
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice place but to noisy and to much mosquitos in the rooms”
3 of 5 stars Reviewed 19 July 2009

pro :
- good location : sienna, perugia, montepulciano, pienza, todi, assisi easy to reach
- nice swimming pool
- beautiful garden
contra :
- from 4 - 12 july every night loud music due to music festival within 300 meter distance
- a lot of mosquitos in the garden and in the rooms

  • Stayed July 2009, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask steppewolf about Residence Il Casale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Top Contributor
51 reviews 51 reviews
Reviews in 36 cities Reviews in 36 cities
26 helpful votes 26 helpful votes
“A rainy stay”
3 of 5 stars Reviewed 23 May 2008

Il Casale provides a self catering option well placed for Cortona's highlights, on the road to Arezzo. The accomodation is in old farm buildings, typical of the period, with small windows and antique furniture. The place was clean, but in late May's rainy weather, rather gloomy, and no heating was available after May 1....we were cold due to the dampness. No starter pack of oil, salt, pepper, wasing up stuff provided which seemed mean, especially after we had to pay a Euros 30 'cleaning charge'. An ok choice but not fantastic.

  • Liked — Convenient location
  • Disliked — Gloomy with limited tv.
  • Stayed May 2008, travelled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AlanSchofield about Residence Il Casale
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Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Terrific experience at Residence I Casale”
4 of 5 stars Reviewed 6 April 2008

Our family of four, including two teenage daughters, stayed at Residence II Casale for four nights during Holy Week. It was VERY quiet there. In fact, we may have been the only guests. The weather was cool, but pleasant. It's a good place from which to see Tuscany. We drove to Assisi one day. Another day we went to San Giamono and Sienna.

The hotel is very pleasant. Our apartment was large with a reasonably well-equipped kitchen. We cooked our own breakfasts and a couple of nights dinner too. It would be nice if some essentials, such as basic spices, condiments, paper towels, and dish soap, for example, could be supplied.

The rooms were very clean and comfortable and the staff friendly. Alesandra was particularly helpful and friendly.

In Cortona, we had a wonderful dinner one night at La Bucaccia, which is run by a family. Very friendly place and good food.

  • Liked — The apartments
  • Disliked — Lack of kitchen amenities
  • Stayed March 2008, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AirplaneGuy about Residence Il Casale
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Additional Information about Residence Il Casale

  • Residence Il Casale Cortona
  • Residence Il Casale Hotel Cortona
Address: Loc. San Pietro a Cegliolo 434, 52044 Cortona, Italy
Price range (per night):* INR5,377 - 7,897

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