The gardens are really beautiful and superbly kept,as was the swimming pool. If only we could say the same about the apartment, number 4.
The apartment was very dowdy. Whilst spacious and simply furnished, everything looked old and tired.Of the kitchen units, one cupboard had a broken handle, dandling down, another the handle was broken off completely. Whilst there were plenty of plates, there were only 5 mugs and one was so badly chipped you couldn't use it. Of the kitcken equipment there was no bread or vegetable knife, and only a plastic tablecloth for the table. There is no 'welcome' pack , so you have to go straight out shopping.
The terrece of the apartment had 4 metal chairs (the apartment accomodated 5) and table, all peeling with paint. The floor needed a good scrub, and the 'white' wall needed repainting.
Around the pool, there were no sunbeds. Only rocking deck=chairs, where you could tip over backwards as my husband did. To get the sun on your back you had to lie on a towel on the concrete floor, very uncomfortable and unsatisfactory.
All of these things required long=term solutions so there was no point in complaining on site, but we have on our return ,to the agent. We were very disappointed and did not consider it good value for money, or that we could recommend it to any of our friends.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 August 2010
Dear guest,
Thank you for taking the time to write a review. Thank you for your compliments, and thank you for the critiques, these will help us improving.
At the beggining of the season, in each bungalow, there are all the kitchen supplies, but during the busy days of the summer, we lack in time to check out if everything is in the right place, and if some pieces were broken. I am sure if you had pointed out that some object were missing, we would have handed them to you immediately.
Each year we do maintanace, but being very close to the sea does not help. The marine air eats the paint and rusts metal parts quickly.
We are sorry to read that you were expecting to find sunbeds on the pool area, but we never had them, and never said or wrote that we provide sunbeds.
Our terrace by the swimming pool, is meant to be a quiet open-air space, to rest and relax under the sun.
We do our best to make our guests enjoy their vacation as much as possible. We are always willing to accomodate the kind requests, whereas possible.
I am sorry if you were not fully satisfacted, but we never made false promises. Everything is what it looks like on the website; and if people wish to have more details, are pleased to talk on the phone.
Thank you again for your visit,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC