The train tracks run right by the hotel, just a few feet away, and the trains are frequent. From some of the windows of the hotel you could almost give the passengers on the train high fives as they pass by. Check out the attached Google Earth image. The hotel's photos don't reveal this. The highway is not much farther away either. So much for the advertised "place of tranquility".
They say that the cable car to Taormina is just 1 km from the hotel. This is true, but they don't tell you that the walk is along a narrow winding highway with fast moving traffic and no sidewalk. The "beach" at the hotel is small pebbles, not sand.
We reserved a room at a pre-paid rate of 90 euros per night and received a "guaranteed confirmation" from booking.com. If we had not pre-paid the room the rate would have been 120 euros per night.
When we arrived at the hotel we were informed that our reservation had been canceled because my credit card had been refused. The hotel had a room available for us, however, and was willing to "do us a favor" by letting us have it for only 120 euros. When I pointed out that this was the normal non-prepaid rate the manager got very upset that we didn't trust him, began shouting, and called us uneducated.
We went elsewhere and I later contacted my bank. They said that no credit card charge had ever been submitted by Hotel Lido Mediterranee or booking.com.
When I was at the hotel and was told that there had been a problem with my credit card I offered to use my computer to to online to get information to try to clear up the matter. The hotel staff said that they had wireless internet available, but I couldn't use it unless I first paid for the room. (And according to booking.com even after you pay for the room you have to pay an additional fee to use it.) I asked them for a copy of the cancellation notice and of the slip indicating that the credit card had been rejected. They refused to give me either one.
Booking.com said this was a contract between me and the hotel and refused to get involved.
When we originally made our reservation we searched several dates for this hotel. No matter what date we searched for on booking.com the result came back with the same "hurry, only 1 room left!" message. This includes the search we did on the date of our reservation immediately after we reserved the supposed "one room left".
- Lido Mediterranee Resort
- Hotel Lido Mediterranee
