I really like una hotels and I have been in quite some around italy. They usually offer modern style in pretty good location for a good price (especially if you book in advance from their webpage) .
This Una hotel is slightly different. It's basically a public spa with a reception for rooms that is often empty. Once after 5 minutes at the reception with no one there I took my phone and called the hotel so someone would finally show up. The elevator to the rooms is one of the slowest I ever saw and is a nuisance as it blocks room access. Rooms are Ok but fail to amaze both in size and quality if finishing (my shower was throwing water in all directions... mostly up)...
To save staff at the top of the hotel they have the "honesty bar" where you serve yourself, write what you took and there is no service at all.
But what I don't like most about this hotel is it's location. It's too far away from Ortigia , you always have to take taxis where the drivers are quite creative with the prices.. and time when they actually get there.
I guess if someone wants to visit siracusa the best place is a hotel in Ortigia.
- One Hotel Syracuse
