“Spectacular view, nice setting. Rooms dated, but charming.”
I had a meeting here in June, so stayed a few days.
The hotel won't tell if it's a 4-star or a 3-star (my strong guess is that it's been downgraded and refuses to acknowledge that). I'm not surprised: the elevators are terrible, the rooms and hallways could do with a huge refresh, etc. It feels a lot like it was "really nice, once in the day". That said, it's still very pleasant: the salwater pool is great, and the rooms are spacious. There are strange design decisions in the bathroom (why? Why make it so that it's very likely your patrons will spill water from the shower all over the bathroom floor!?), but otherwise, it's nicely laid out.
Breakfast is not very exciting, but does include spectacular views. I didn't have a "view" room, but even still, it was a view of green, and I did have a terrace.
Staff were fine, but not special. I can't understand why they don't have maps of Mondello; a map of Sicily is, I suppose, fine, but I really wanted to know what was and was not good to walk to.
And I can't, for the life of me, figure out why they don't have an airport shuttle on a morning when 10 or 20 different taxis were all coming to the hotel in a 2-hr period.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC