I stayed here for four nights. I had booked a single room which was very small but clean and with a view of the mountains. Unfortunately the main light didn't work, one of the hinges on the plastic toilet seat was broken causing it to swivel when sat on (a very unpleasant awakening first thing in the morning!) and there was no tea or coffee in the room which I would expect for a four star hotel. I was told I couldn't have an evening meal in the hotel as the restaurant was now closed in the evenings! The second night, my bedcovers disappeared, apart from a sheet! I noticed the sheets smelled of cigarette smoke.
On the positive side, the hotel is perfectly situated for the airport bus and the hop on sightseeing bus and is within walking distance of the major sites. The staff were efficient and helpful.
I hate having to write a negative review but I expected better from a four star hotel and I also feel it is unfair to other TA members not to be honest.
- Politeama Palace Palermo
- Hotel Politeama Palace
