This Hotel was DIRTY.. Front windows were broken, Stains on the Rugs in Halls.. Out side my windows were broken down buildings... Staff and Food were AWFUL. .. Central Holiday Tours needs to pick better Hotels.....

We stayed here as part of the Central Holidays tour to Sicily. This is supposedly a four-star hotel. They have got to be kidding! The room is so spartan and small, it looks like it should be part of a monastery. There is barely any storage room except for 3 tiny half-drawers in a closet - none in the room, nor even in the night tables or desk?? We lived out of a suitcase for 3 days. There was mold in the bathroom. The only amenities were 2 small bottles of all-purpose shower and hair gel. All of us had trouble with our room card keys. I had to go back down to the desk 3 times in one day, because the card would not open the door. I think the kicker is that they will not print out boarding passes for customers nor is there any facility to do it for oneself. They told me I had to go to one of the Internet stores in the area. I had to first find one that was open (stores close from 12:30 to 3:30). When I finally did get to one, they asked for all kinds of ID (passport, but apparently this is standard procedure although I was not comfortable doing this). So, I wasted about 2 hours trying to print my boarding pass for the next day. A four-star hotel not printing a boarding pass? NO WAY! This hotel was a major disappointment as was Central Holidays for using this hotel four our tour. Also, Central Holidays posts the hotels they use on their website, but do not use them. They posted 3 hotels for this Sicily Tour and we did not stay at any one of them. We were only informed 3 weeks prior to the start of the tour when our travel documents arrived. In fact, we did not even stay in Taormina at the beginning of the tour (see report on Hellenia Yachting in Giardini-Naxos). Stay somewhere else. Also, the staff was not at all helpful.

We stayed here mid March for a few nights before and after our Tour of Sicily. Both stays we had extremely large rooms for Italy. Breakfast had nice selection and dinner was even better. Nice area upstairs to have a drink before dinner. Terrace was not open for meals as it was not warm enough yet, but had great views. Excellent location to 2 markets & shopping and 20 min walk to rail station. Definately would stay again.

This hotel is a good example of a place that could be great but were management and staff let you down. The room we booked, a superior double room, was large but with only one window facing a dark courtyard and a wall, very depressing. Bed was not very comfortable and breakfast staff seem to be annoyed of us coming at 10:30 even if they offer breakfast until 11. Also breakfast was not served in the terrace as expected.
Good things about it were good location and free internet access.