We were meant to stay here for a week but on the day of our arrival the hotel had to close for a technical reason (never fully explained) and we were moved to another hotel 500 metres away. The hotel had e-mailed me to inform me of the change but this was after I had e-mailed them to advise them that we were travelling prior to my arrival and so not to phone not e-mail us. My only satisfaction was to produce a copy of my e-mail (not that it did me much good). As we'd paid a 50% deposit we were not really in a position to argue.
Although the Del Duomo had arranged for us to stay at another hotel we were very disappointed that the one they had chosen was half a kilometre away on a very busy road. We had chosen the Del Duomo largely because of its location (near the cathedral and on a quietish, mainly pedestrianised square).
In their favour the Del Duomo did pay for the taxi to transfer us to the other hotel.
NB the hotel did not appear to have a lift so if you have heavy luggage be warned.
- Del Duomo Hotel
