Having travelled with the family for a good number of years I would venture to say that this was the best . Friendly staff who go out of their way to help any time of the day . Rooms done up twice with pleasant "surprises" left in the evening . Centrally situated in a city thats becoming more business like .Breakfast was excellent with a good choice for all .The restaurant , though maybe a bit pricey , was again very good , excellent service and one is well looked after .Definitely worth visiting .

Having stayed at many hotels during the years I would say that this one of the best. Freindly staff giving that little extra without being pushy, the room was immaculate. After breakfast the room was done, and when coming back in the evening it was set for the night. Excellent breakfast and everything tasted good. The only little minus was the €20 for parking, but then it was parked for you in the garage. Stay there if you go to Catania!

Alright....Ill start by saying that this is a *VERY* basic hotel. If you're here for a couple of days MAX, arent too picky, and are happy with just having a clean, modern place to stay...then Una makes the mark. However,if you're expecting any sort of amenities, or a staff that is eager to help in any way, then you're off the beaten path. The staff fumbled a bit of a huge tidbit for me (long story short, the staff dropped the ball on a very special request that I had. Thankfully, Valerie saved the day in the 11th hour!), you have to request a robe, shampoo, a shower cap, etc., and most of the front desk staff was very unfriendly. The dining room staff was great, but the food was far from traditional.
All in all Id give it a 6 out of 10, because it was in fact very clean, and I wasnt there to spend a lot of time in the hotel, anyway. I havent stayed in Sicily before, so I cant say Una's competitors are any better, but I CAN say that it was "just ok".

Booked into this hotel following positive reviews and asked them to arrange a pick-up from the airport. This cost 30 euros which I thought was a bit extravagant, especially when I found out that there is a direct bus from outside the door of the hotel (tickets cost 1 euro). Room was very nice apart from the view. But then you have the rooftop cafe (which was closed for much of the day. In the evening they do some quite tasty antipasti here). Breakfast was good, pleasanter on a day when there weren’t too many tour groups bustling about the buffet. Use of internet was expensive and unreliable. Overall an agreeable place to stay for a few days. It’s near the centre but the walk to the train station is a bit unpleasant. We noted that almost every car on the road had been either broken into or dented. There are plenty of eating places in town, some quite expensive and service can be slow. We had lunch in the department store across the road (Rinascente) - this place does good snacks. Unfortunately we could not go on the Etna tour due to poor weather conditions on several days.