We stayed at this hotel for a week between 28th October and 5th November. As with other guests we found the service distinctly lacking, and some staff rude (not all), but you could never trust that what you had asked for would be delivered. For example it took two days to get sunbed mats for all the guests who wanted to lie by the pool. I was told by the attendant that we weren't allowed to have them as it was the end of the season despite the fact that the hotel was almost full, and there were 15-20 guests wishing to stay by the pool. But I was told by the receptionist that we could of course have mats, and she made me feel stupid for even asking. One day, the pool attendant appeared with an armful of mats! We were amazed having resigned ourselves to enduring hard plastic sunbeds and sore behinds. Somebody had got through to him, and he received a round of applause from everyone by the pool.
Our first allocated room was run-down, dark and located above the kitchens, so noisy. The bathroom flooded everytime we had a shower, so eventually we requested a room change. The second room was much better, but stank of rancid drains. I poured boiling water down them to try to kill-off whatever bacteria was festering in there. It seemed to work, but I had to do it every night!
The famous lifts mentioned in other reviews stopped working entirely mid-week, and remained broken until we departed. Luckily we had hired a car by then so could drive up and down the steep road. I don't know how other guests managed, especially the older ones amongst them.
I truly cannot believe that the hotel Olimpo has four stars. It is quite incredible.
Anyway, to cut a long story short, don't stay at this hotel. Don't be tempted by talk of fine views, there are other hotels with views that are probably much better than this one.
Oh, one last thing, the food wasn't too bad.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC