Me & wife booked the hotel for two nights at the start of our vacation, to use as a base while finding a nice beach-side hotel. We chose Holiday Inn because we'd stayed in other ones before, thinking we wouldn't be surprised. We were wrong, unfortunately.
The hotel is relatively new. It's located in the middle of nowhere next to a highway. Our room had a view into a yard full of rusting decommissioned boats. All of that is to be expected at an airport hotel and I wouldn't see it as a negative. The staff was also quite polite and helpful, even if not very cordial (I've come to suspect that a certain coolness towards tourists is simply a feature of the Sardinian people; little wonder given the island's history). The room itself, though clean and equipped with most of the standard Holiday Inn facilities, turned out to be a problem.
First, every hotel has a certain smell and the corridors in this one, as well as the room, had a rather heavy sweet aroma. This is very subjective, obviously, but I didn't find it pleasant and my wife thought they might be trying to cover up an even more unpleasant odor.
In the bathroom, the toilet was closed with a paper seal certifying it had been sanitized. To my considerable amusement, there was a pubic hair right across the seal. The bathroom was otherwise spotless and the toilet virtually radiated aseptic purity once I removed the seal but one still has to wonder.
Neither of the bathroom's faucets had a marking to distinguish hot & cold water. This was especially annoying in the shower where the hot water takes a while to kick in.
The shower hose had the protective metallic wrapper missing near the shower head; it would easily bend so much that the water stopped flowing.
My wife couldn't reach the towels after showering because they were stacked on a ridiculously high shelf (really, it was like 7ft off the floor). If I wasn't there she would've had to drag a chair into the bathroom just to get to the towels.
There was no towel hanger next to the wash basin; we had to hang moist towels off the soap dispenser to have them dry properly.
The fan in the bathroom was rather noisy and connected to the same switch as the bathroom light. It was annoying enough that we tried to use the bathroom with an open door, leaving the light off.
Light switches in the room were always in groups of three (sometimes the middle one was just an unmovable placeholder) and none of them were marked in any way. There were at least five different lights in the room (excluding the bathroom light) and some of them were connected to multiple switches. All of this made working the lights an interesting logical puzzle. Not much fun when you just want to go to sleep, though.
The air conditioning was rather noisier than in other hotels and when we opened the window there was substantial noise from the highway, even during the night. All of this made sleeping difficult.
Some Holiday Inns have electric kettles in rooms for making tea or coffee; this one didn't.
There was a nice breakfast menu in the room but it had no information on when the breakfast was served. We had to call the reception for this essential detail. Also, there was a network cable for getting online but no information whatsoever on how to make it work (it involved getting a receipt with username & password at the reception).
All in all, there was nothing really catastrophic about our experience but the many trivial annoyances accummulated into a distinct sense of discomfort. The worst thing is, some of the problems are simply poor design choices that can't be easily fixed.
Room Tip: Maybe ask for a room away from the highway.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC