Hotel reception stuff were very rude and not friendly at all. Always they look annoyed and frustrated. You can not expect any hotel service you get from decent hotels such as money exchange, asking directions, etc. You can be serviced only when they are in good mood, maybe? but reluctanty. The hotel doesn't deserve the name of "Grand" and internatinal flags they put up in front.
Hotel facilities are very old and elevators are very small.
Only good thing is the waiters in breakfast time. They are friendly even thoguh they do not speak English.

As other have stated, desk clerks are not friendly, nor very attentive. If you need help, expect to wait at the front desk till they are darn ready...

Rooms were typical, though I understand the "street" side is noisy. Definetly go for the ocean view rooms.

Elevators are VERY small, and after a long travel with a lot of bags, expect to make several trips.

The exterior and lobby area of the Grand Hotel Delfino live up to its name. Once in the hotel area however, things change. This is a six story hotel with 200 rooms and two elevators which are also used for baggage transport. Elevators hold six people when packed like sardines - if the weight limit is not surpassed. Rooms were somewhat small, even by European standards. It was very difficult not to walk into luggage, a chair or table. This was the first hotel in Italy that I have stayed in that did not have even one English channel on the T.V. Half of the rooms face the Gulf of Taranto and half face the street. All have balconies but no chairs to sit upon. In my travel group there were inoperative bathroom facilities, cieling leaks, non working/broken appliances, and empty boxes supposedly holding complementary items in the bathroom. There is a lovely restaurant with outdoor patio overlooking the Gulf. The property also has a pool which appeared clean and inviting

The hotel was clean and accommodating. The food was good, there was a decent pool and the elevator worked. However, the wait staff was rude, Italian spoken or not. One red headed waiter had an absolute meltdown because a very pleasant Italian American lady in our group tried to tell him something funny her husband had said. All he wanted to know was did she want soup or pasta, & for her to quit wasting his time. She was embarassed to tears. Then the bartender treated my husband like a cretin for asking for anissetta, and my husband had asked in Italian. So maybe some people lucked out, but I thought there was an uncalled for amount of nasty on the part of the staff at that place! Of course you know people can't get fired in Italy, it's the law and obviously, they know it.