I stayed at this hotel in December 2011. I wanted to take a bath. There was a beautiful bathtub. However, when I turned on the water it was hot for a few seconds then went cold. After that there was no hot water at all. I called the front desk. The clerk came to my room and tried the faucet. There was no hot water. Then we tried another room. The water was hot for a second or two then went cold. Meanwhile, during this entire process the clerk was insisting there was no problem at all with the hot water. Lukewarm water came out of the shower, and he stood there and claimed the water was hot. He did nothing to fix the problem. The next morning, when I complained about it to the front desk staff, they were completely rude to me. They insisted it was not "possible" their was no hot water in their "four star" hotel. In fact they became argumentative toward me in a completely unprofessional manner. It was ridiculous. Oh and my room service breakfast was cold by the time it was brought to me, including the capucccino. This hotel is not worth the money.
