Bad room, air conditioning not working, service sucks!! food is very bad and one of the worst location, stay away from this hotel. This was our third hotel in Italy and for some of my colleague the 10th, they saw better 2 star hotel in Italy. Definatly not a 4 star, even for European standards.

This hotel is to be avoided. I stayed there while on a business trip last week.

In summary:

The location is poor.
The food is awful. The fruit juices at breakfast are heavily dilluted. The kettles containing the coffee are not safe and one exploaded on a guest and hot coffee spilled all over them. The staff did nothing.


Avoid going to the restaurant to dinner. The service is bad, they overcharge you, for example they charged me 4 Euro extra for a hard bun which was a starter and which I did not order.

They do not take credit cards at the restaurant, despite that there are signs everywhere that they do.

Internet connection is 15Euro for a day (24 hours).
A can of coke is 5 Euro (for 330 ml).

The roooms are a decent size but dated.
There is not bath tub but only a shower.
The hotel is not 1km from the station as advertised.

Taxis that the hotel staff calls for you will cost you 30% more!!!!

The over all experience was horrendous.

We had a nice stay here. The rooms were clean and nice and there was real air-conditioning. The staff were wonderful, kind and helpful. The front desk staff is excellent and knowledgeable. We had breakfast included in our stay and it was nice. If breakfast is not included it becomes very expensive. The mini-bar is expensive as well. The restaurant is nice and the food is very good just more expensive than I am accustomed to. Dinner for 4 was 100 Euros and that was without dessert and one child was 11. But the dinner was wonderful and a nice treat after a long day of travel. There is a self-service laundry around the corner of the hotel. the laundry is self-serve and very clean. the man there is very kind and helpful too. There is also a cigar shop that sells bottle water, sodas, powerade, juices and candy about 1 block from the hotel that is reasonable. There is a PAM store that sells groceries that is very reasonable. The only real bad thing about this hotel is its location. It is about a 20 minute walk from the train station and you do not want to be out past dark. It seems the women of the night come out and well I just did not feel say once it was dark. You can take a taxi for about 12 Euro from the train station and the bus station is about a block or so away from the hotel. During the day you are fine to walk just do not talk to anyone. There is a German restaurant about 5 minutes walking from the hotel and a nice Japanesse place about 15-20 minute walk. There is also a Donor that is reasonable and similar to Gyros. I might or might not stay here again mainly because of the hotels location.

Find somewhere else to stay in this pretty city. Stayed here 2 nights as part of a bicycle tour. I would never stay there again. There are problems with this hotel. Outside is run down and garden closed. From a walk along the road at night, it appears to be in a red light area. It is a mile from the city centre and not a pleasant walk.

Restaurant food is awful; don;t go there. We had a set menu with other cyclists, but those few patrons who ate from the main menu did not stay long. The first night our pork chops were still raw and inedible. The second night our main course was 4 thin slices aubergine, a few strips of courgette topped by half a tomato and thin slices of cheese; grilled. The tomato was cold. We were handed a fruit knife to peel some fruit for our dessert. Four star? We complained but the duty manager said the restaurant was under separate management. We were directed to fill in the complaint form in the room. Breakfast was poor compared with other hotels of the class.

Our room was nice, clean with good bathroom, fine for class of hotel. But overall experience not good.