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Boscolo de la Ville – reviews, photos

4.0 of 5
Viale Verona, 12, 36100 Vicenza, Italy
Hotel amenities
Boscolo de la Ville
Boscolo de la Ville
Boscolo de la Ville
Boscolo de la Ville
Boscolo de la Ville
Boscolo de la Ville
Ranked #15 of 24 hotels in Vicenza
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
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    27
    12
    8
    11
Date Rating
Swindon, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Average hotel with good location for exploring the area”
3 of 5 stars Reviewed 25 September 2011

Four night stay in September 2011.
Firstly, if you have a car, then the car parking is free and fairly secure (underground to the back of the hotel). Visually, the hotel is not the best, having a car park for the bank out the front and off-set to the main road slightly. There is seating outside, which is pleasant enough. Check-in / out was good, all three of the people that assisted at the front desk were accommodating and friendly and very helpful (Especially Deborah)!
Having noted already other comments on the rooms, we were pleasantly surprised to find a room that was functional for our needs and as a base to explore the local area, ideal in size and comfort. Shower was good, BBC World and Sky News available and enough space for clothes etc.
Breakfast was inconsistent, with the staff unable to keep up with replenishment of the food. Also, it appeared that the restaurant manageress was happier to talk to friends, rather than support the team to keep things well presented and available. As some examples, cheese was always down to the last few pieces, water (four bottles) would be empty, scrambled eggs empty, bacon not always available etc.
We did not eat dinner in the restaurant, as it seemed very expensive, but chose to eat in Vicenza itself. Realistically it is a 10-15min walk to the centre of the town, and there are some nice restaurants to eat in with a larger choice. Drinks were also expensive at the hotel, typically double the price of the town.
Agli Schioppi restaurant was very nice, serving great roast beef (small slices cooked to your liking with roasted potatoes), along with good fish (bream) and excellent dessert (apple tart).
Antica Osteria Ca'D'oro is great for Pizza, and if you eat in the restaurant down-stairs, you can see the chef making the pizza. Well priced food and nice beers.
Tutti Gelato is the best place for Ice Cream in Vicenza, great products and average prices.
There is also a restaurant opposite Tutti Gelato, which is ok, although slightly pricey and a bit like a school canteen in feeling!
There is a road grill bar next to McDonalds, on the way to the motorway, which is good value, quick service and has typical american themed products.
The hotel is the right side of town to join the motorway, so ideal if you are visiting other towns in the area.

To summarise, if you are visiting the local area and want a central base to explore the cities of Verona, Mantua and Padua, then this is ideal, as all are within an hours' drive. I believe this should be a 3* not a 4* hotel.

Room Tip: The top floor room (7th floor) had great views over the city off to the right.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathias19
Senior Contributor
26 reviews 26 reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Good food, nice people but old and very dirty”
2 of 5 stars Reviewed 17 March 2011

The carpet in my room was incredibly dirty and the shower would run over after 30 seconds. This is an old hotel that badly needs a makeover. The food was good though and the staff did its best, but just like the rest of Vicenza, it was very dirty.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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“Worst Half-Board food ever”
1 of 5 stars Reviewed 13 June 2010

Our trip was touring Italy with pre-paid half-board. Food was excellent in other hotels except three stays in Boscolo which were poor, with Vicenza being the worst. The half-board ingredients are either specially bought in or scraps. Example: seafood risotto starter containing only one small prawn, the seafood having been saved for "paying" customers, a 5mm thick "minute" steak well done, and tinned fruit salad left over from breakfast. Hard to believe this is a £50 meal for two. A scan of the menu revealed the budget would justify far better quality. On our third Boscolo, and last night of holiday, we asked if we could credit the prepaid voucher towards a-la-carte. This was denied. So we pretended to be external customers and paid again in full for a decent meal.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
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Ask alexp78 about Boscolo de la Ville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montreal
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Stay away from this hotel”
1 of 5 stars Reviewed 24 September 2009

Bad room, air conditioning not working, service sucks!! food is very bad and one of the worst location, stay away from this hotel. This was our third hotel in Italy and for some of my colleague the 10th, they saw better 2 star hotel in Italy. Definatly not a 4 star, even for European standards.

  • Stayed September 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask nickstudio about Boscolo de la Ville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Avoid at all costs”
1 of 5 stars Reviewed 7 September 2009

This hotel is to be avoided. I stayed there while on a business trip last week.

In summary:

The location is poor.
The food is awful. The fruit juices at breakfast are heavily dilluted. The kettles containing the coffee are not safe and one exploaded on a guest and hot coffee spilled all over them. The staff did nothing.


Avoid going to the restaurant to dinner. The service is bad, they overcharge you, for example they charged me 4 Euro extra for a hard bun which was a starter and which I did not order.

They do not take credit cards at the restaurant, despite that there are signs everywhere that they do.

Internet connection is 15Euro for a day (24 hours).
A can of coke is 5 Euro (for 330 ml).

The roooms are a decent size but dated.
There is not bath tub but only a shower.
The hotel is not 1km from the station as advertised.

Taxis that the hotel staff calls for you will cost you 30% more!!!!

The over all experience was horrendous.

  • Stayed August 2009, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Dona_Rendell about Boscolo de la Ville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boscolo Staff, public relations manager at Boscolo de la Ville, responded to this review
6 October 2009
Dear guest,

We are sorry that you don’t appreciate the location of the property; usually our guests appreciate it: the hotel is close to the Exhibition centre, just 1,25 km far from the Historical Centre of Vicenza and from the Train Station.

We apologize you had problems with our juices that are usually appreciated. Your feedback will help us to improve the service.

About the coffee, what happened was that a client, while holding a cup of coffee, stepped back and accidentally collided with a waitress; in the "collission" the coffee spread on the floor and on the buffet table. Another waitress intervened immediately to verify that the client had not suffered from burns.
No other customer, including those involved in the episode, complained about it.
Compliance with safety standards are an absolute priority for B4 Hotels and we always do our best to ensure that these are followed.

An entrée is usually served at the Restaurant, but it is absolutely free. If you felt that you had paid a service that you did not receive, you should have informed someone at the restaurant or at the reception and we would have surely checked with you your bill.

Regarding the method of payment, the restaurant has its own POS and credit cards are accepted and managed also from the reception. It was probably a temporary problem with the connection.

We respect also the opinion about the rooms. In the hotel there are only 7 rooms with a bathub and an early communication is requested to have a bathtub instead of a shower.

The overcharge of 30% on taxi service is not reliable to B4 hotels. The call is absolutely free.

We thank you for your opinion.
Guest Satisfaction is the top priority for B4 Hotels.
We hope you will give us the opportunity to demonstrate it for your next stay in Vicenza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Boscolo de la Ville

  • Boscolo De La Ville Vicenza
Address: Viale Verona, 12, 36100 Vicenza, Italy
Price range (per night):* INR4,291 - 9,864

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