After numerous stays in BW motels during an american roadtrip 2 years ago I decided to give them a go in Verona. Wow, what a difference to the american motels. The website is very misleading. This hotel appears to be stuck in the 70s and is far, far from value for money. Although the hotel is quite close to the centre, it is on a noisy and busy road. The website boasted air-conditioning in the room (vital!!) yet the aircon unit was over 20 years old and totally ineffective even on it's coolest setting. Parking on the street was free but never guaranteed so we opted for the offstreet parking (this was an undercover private parking area some 200m from the hotel) and costs 14 euros/day. The room also boasted a queen-sized bed - This was actually two single beds pushed together. Breakfast really was nothing special and the bar appeared to be just a counter and nothing else. No drinks to be seen anywhere. The only positive in our stay was the reception staff who were lovely. All in all, it was very disappointing and very poor value for money. It's not in a prime area yet 2 nights cost in excess of £300. I've stayed in far better for far less. The place is in need of a complete refit from top to bottom.

I had a really plesant stay at this hotel. I mostly selected it by the price and great location - walking distance to everything in the city, including the train station.

All of the front desk staff were friendly and helpful. The breakfast was nice - traditional European with meats, cheeses, fruit, yogurt, cereal, breads, pastries, juice and coffee - a good variety with something for everyone. I departed the hotel very early in the morning when I checked out and they made me a bag breakfast with meat, cheese, bread, yogurt, toast, jelly, Nutella, a nectarine, and apricot juice. When I paid the bill the evening before, it was offered to me (after she arranged for a taxi) - wouldn't have thought to ask - and the next morning the man at the desk knew all about it and brought it out as soon as he saw me in the lobby.

The room was quiet (I was not on the street), comfortable and air conditioned. They have those roll-down shutters on the balcony door that shut out all light - great for sleeping in and during the summer when the sun comes up at 6am. I was in a single room and there was a desk, safe, refrigerator, and plenty of storage for my things and my luggage. It was a bit bigger than other single rooms I have had in Europe. There was also free wireless internet.

The bathroom was TINY! If you are on the heavy side, it will be difficult to get inside because of the lay-out - the sink is right at the door and blocks almost 1/2 of the entry way. I didn't see a double room to compare.

They replaced the towels and pillow case every day - maybe also the sheets, but I couldn't tell. That is a nice service, but not very green.

I would definitely stay here again.

Side notes:
Get a VeronaCard to see the highlights of the city for less money.
Go to airport early - I was there at 5:00 am and it was very crowded!
Many announcements are only in Italian and they talk really fast!

After a miserable week (almost) at a horrid hotel on Lake Garda, we bailed. We decided a multinational might be our best bet to get a decent room, air conditioning, at least minimal cleanliness. The Hotel De Capuleti far, far exceeded our minimal requirements. The room was well decorated, but thoughtfully so considering it was the smallest the hotel has to offer; we were lucky to get it at the last moment, in fact. The bed was comfortable and the linens first-rate. The room had everything one needs--wardrobe, desk and chair, TV, night stands, minibar--in a compact boiserie space. The bathroom was very tiny--only a shower--but well appointed and the towels were abundant, fluffy, white and welcome after the dishtowels we had suffered with at the horrid hotel on Lake Garda. The hairdryer was powerful, and the complimentary soaps and things were pleasant, as natural as they could be in a commercial establishment, in fact.

Parking was free in designated places on local streets, but a space was easy to find and the hotel provides a card to display so guests won't get a ticket. One can also pay extra for valet parking, but really, I can't imagine a need unless you were driving an SUV in which you couldn't get items out of sight. We could, but still took even the suitcase we didn't need right then inside, just in case. I think we needn't have. I saw tons of police cars cruising the neighborhood, so I doubt there's much crime. It is a good neighborhood, too. Clean, convenient to the medieval part of town and all the Romeo and Juliet legend things, as well as Roman sites.

The staff was very pleasant and helpful, and all spoke at least a tiny bit of English (some a lot more) which was very helpful to us.

The continental breakfast was the best I've ever seen. Any sort of coffee you wanted. Tons of glorious fresh fruit. Four kinds of natural cereal. Yogurts. Ham. Salami. A few different cheeses. A supply of brown eggs and a cooker in which you could put your egg and select form very soft soft-boiled to hard boiled. There was also a selection of pastries, including a delicious apricot tart. (OK. I admit. That is one of my favorite foods, so anyone providing it is likely to be kindly thought of by me.)

We both loved this hotel. The air conditioning was excellent, a real treat after an antiquated, hardly working system on a time schedule at the rotten hotel in Lake Garda. We are, actually, eager to return to Verona, and, if it's at all possible, we will stay at this hotel.

Hotel De Capuleti, Verona, Veneto, Italy is located near the heart of the city which was a plus for us. The hotel web site contains beautiful photos of the rooms unfortunately our room was not like any of those photo's. Our room was small but clean and was adequate. The room faced the street so traffic noise was expected. We had free parking on the street outside the hotel with a permit. The bathroom was sufficient. The breakfast buffet was fine with the usual coffee, juice, tea, yogurts, cheeses, cereals, breads, cold meats, and cakes but do arrive early for the buffet. And the hotel had a cute little elevator!
We were there to see Verona and the hotel was located near Piazza, the Arena, Roman ruins, Ponte Castelvecchio, Juliet's Grave, Juliet's house, the Arena, the old roman city, architecture and many other beautiful places all within walking distance - so it worked for us.