I want to first say that Beatrice & staff were very friendly, and our room was nicely cleaned each day. Before I decided on this B&B, I read all of the reviews, and looked at all of the pictures taken. I saw someone's picture of a "triple" room that looked really spacious and had a nice white sofa in it. This looked like the perfect place for our first time in Venice, so I began emailing Beatrice. I asked for the triple room, and confirmed that it was indeed the room with the white couch and little kitchenette. She assured me that they were one and the same, so I proceeded to book the room.
Upon arrival, we were shown to our room, which was on the top floor---which turned out to be the equivalent of an attic. I asked if this was the triple room, and she said that it was. I was extremely tired from our 15 hour flight, and had just caught a cold, so at that point I just settled for the room that was given us. But this definitely was NOT like the pictures I had seen online. (Please check out my photos).
This room has a tiny balcony that you can climb up to, a small kitchenette, and a very small bathroom. The bed was king sized and comfortable. It also has a small TV (which is only viewable from the bed). The main drawback to this room was the height of the ceiling--I am very short, and I hit my head on the overhead beams many times, as did my husband. The room seemed dark and made me feel claustrophobic. There are only a small handful of rooms, and some of the stairs sound hollow, so we were able to hear everyone who came and went.
I am not writing this review to bash the B&B-- I only want people to have a fair representation of the facts, since I have not seen another review on this particular room. The other rooms reviewed are white and spacious looking, which is what I expected to get upon arrival.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
31 July 2010
We are very sorry that you have not liked our guest house.
We are thinking there has been a misunderstanding by both sides during the
booking process.
Firstly the room with white sofà that you have described like a triple room is an apartament of 70 mq2 with a double room, bathroom with shower, kitchen, living room and two balconies.
The room that we booked for you measure 25 mq2 ,the midair of ceiling is 240cm, has a double room, one small kitchen, bathroom with shower and balcony and looks a square on both sides.
If you want to contact us we are available to refund 100% of the cost of your reservation as excuse if on reservation is specified that you have booked the apartment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC