My friend and I stayed at this hotel, quite by chance. It was not our first preference but the hotel we booked in "over booked" ( a regular hazard, so I have heard) and refered us to this little hotel. After checking out their website we confirmed and even though we were a bit nervous about it, we were looking forward to our visit to Venice.
Let me tell you, do NOT google directions to get to this hotel.. you will never find it. Its a bit complicated to get to it. At least to us it was. When we finally got there, the room was ready, the gentleman who met us was most helpful and welcoming .. BUT, there is always a but.. the room was most unsatisfactory. The room did not over look the canal, Unless you leaned over the balcony and looked. And it was small and the floors appeared to be sticky. The air conditioner was not working and was actually heating the room!! After a few calls to the original hotel which suggested this to us and not getting much help we were very upset.
We managed to get some help from 2 wonderful ladies who were staying on the same floor as us. They suggested that since they were checking out the next day why dont we ask to move into their room., which we did.
The management was really nice. They couldnt understand why we did not want a room with a (tiny) balcony but they did very quickly and efficiently cleaned the other room, moved our stuff and the rest of our stay was wonderful. The room was enormous, looked like it was supposed to from the website and it overlooked the canal.
I would certainly recommend this hotel. The little Piazza had the nicest restaurants which we would certainly recommend also.