Upon arrival the reception was very rude. Reservations were made online for a double bed room. The simple misunderstanding that there would be 2pax not one pax staying was received as if it was the biggest problem of the year. An additional cost was added for the additonal person, fine. Later, we found out that they charged double the "city tax" compared other hotels.
The room, long story short- hairs on the headboard, pillows smelt of mildew, carpet at least 10 years old, and wouldn't dare shower in the bathroom.
We immediately left the room after checking in to explore Venice. After having dinner we arrived again, greeted by another rude receptionist as if we were inconveniencing him to buzz us in a 10 pm (curfew 12- or you will be locked out, we were warned).
Breakfast was not fresh, mostly packaged food and a push button coffee machine to make latte etc. as found in 7-11. Needless to say we checked out the next morning, found no need to unpack in this unfriendly and dirty hotel. My mother had stayed years ago with great reviews, looks like management stopped caring not long after.

We had a double private room as it was reserved.
After reading some of the reviews here I was a bit concerned about the cleanliness and the bed bugs but I was actually positively surprised after the check-in.
Fortunately We had a good experience. Not bed bugs at all.
The room was clean enough and also the bed sheet.
We had just a little problem with the TV, so the very helpful staff came to help us at night. After a while we realized that the cable was not attached to the wall.
After all I was happy. Not bad at all for one night. Good price and very good location.

For me and my husband it was the first Europe visit. Venice was too good but the price that we paid for this dingy accomodation was exhorbitant. A small room with a bed gave hardly any place to stand, bathroom was sticking and the staff very unfriendly. The final straw in hat was when we saw the breakfast......cereals, jam, milk and bread!!!!! The pictures shown on net are very misleading!

Amrita C

We have spent 2 night there and it was really pleasant. The hotel looks like the same as it shown on the pictures, maybe the guy at the reception isn't same. We won this two night from hostelsclub. Thanks for them. So, the hotel is clean, relaxing and well equipped. And it is 2 or 5 minutes from St. Mark square.