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Hotel Astoria – reviews, photos

951 Calle Fiubera San Marco, 30124 Venice, Italy
Hotel amenities
Hotel Astoria
Ranked #391 of 440 hotels in Venice
2.5 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
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    17
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Date Rating
Mumbai, India
1 review
1 helpful vote 1 helpful vote
“Simply Horrible!!!!”
1 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

For me and my husband it was the first Europe visit. Venice was too good but the price that we paid for this dingy accomodation was exhorbitant. A small room with a bed gave hardly any place to stand, bathroom was sticking and the staff very unfriendly. The final straw in hat was when we saw the breakfast......cereals, jam, milk and bread!!!!! The pictures shown on net are very misleading!

Amrita C

Room Tip: Instead of going for advance booking, first see the place and only then book, there are plenty of op...
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Amrita C about Hotel Astoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoriaVenice, Responsabile relazioni pubbliche at Hotel Astoria, responded to this review
18 November 2011
Dear Amrita C,

We are really sorry to read you didn't enjoy your stay in our Hotel.
We would like to ask you why you didn't show any regrets or complains at our reception during your stay.
We surely would be pleased to change your accomodation in a new room.
Anyway, we did check the WC of your room and it was not absolutely sticking.
Staff was not unfriendly at all , besides we asked you if you needed some help and if everything
was ok.
As about breakfast ,it is a continental ( not english ) we may say that hardly in Venice you can find an open "all you can eat" buffet on breakfast. "English" food is not common on 2 stars hotels, it usually starts from 3 to 5.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“As good as in pictures”
5 of 5 stars Reviewed 5 November 2011
2
people found this review helpful

We have spent 2 night there and it was really pleasant. The hotel looks like the same as it shown on the pictures, maybe the guy at the reception isn't same. We won this two night from hostelsclub. Thanks for them. So, the hotel is clean, relaxing and well equipped. And it is 2 or 5 minutes from St. Mark square.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tamfromhun about Hotel Astoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seymour, Tennessee
1 review
2 helpful votes 2 helpful votes
“The Worst Accomodations Ever!!”
1 of 5 stars Reviewed 27 September 2011
2
people found this review helpful

This was the worst motel I have ever stayed and I have been in third world countries. There were 32 dead mosquitoes on the walls and ceilings. The hallway had a hole in the floor that was covered up with a square of carpet. It was disgustingly nasty. The doorframe to our room was broken. So, the door would not lock. The staff after 10:00 p.m. was rude. I talked with four other patrons who were totally dissatisfied as well. Stay away from this place!!!

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Elizabeth W about Hotel Astoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoriaVenice, Responsabile relazioni pubbliche at Hotel Astoria, responded to this review
18 November 2011
We are really sorry you didn't enjoy your stay in our Hotel,
Besides we'd like to add our reply to your comment.
First of all we'd like to disagree with your 3rd world comparing , that is absolutely impolitic.
We did check in every room but we never found 32 mosquitoes squashed on the walls ( did you really counted them ? ) .We'd like to remind you that Venice is located in a lagoon , so mosquitoes are part of the deal. it's an unavoidable problem, especially in summer times.
The "disgustingly nasty" carpet is the moquette , that covers all Hotel's rooms and floors that are completely "hole-free"..
All our doors are locking perfectly, and we have a 24/7 security staff for your protection.
We do apologize for our 10,00 pm staff rudeness.
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“Worst stay in Europe”
1 of 5 stars Reviewed 22 September 2011

The worst experience in Europe. I have traveled extensively and never found such a hotel. Its worse than some of the poky places in small towns of underdeveloped countries. The carpets was worn out on the staircases. The bathroom had moss all over the place. It was stinking. And to top it all the staff were not concerned at all on the feedback. Don't go there, unless you are out of your mind. The price isn't cheap either

  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask RSearth about Hotel Astoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoriaVenice, Responsabile relazioni pubbliche at Hotel Astoria, responded to this review
18 November 2011
We'd like to express our condolences on reading that you didn't enjoy your stay in our Hotel.
Anyway , starting from the comparison with "undeveloped countries" that is really inopportune, we'd like to add our reply to your comment...there's no moss in the bathrooms , no worn carpets and no smell. ( we remind you that Venice lagoon has this undoubtly bad smell ,that's not part of the Hotel and it's not possible for us to put it away ).
With our reply , we're doing our part about showing up to you that we really care about our guests feedbacks. We are really sorry to read that some people are not satisfied , but sometimes we think that before adding a bad review , sometimes people should consider that a 2 stars hotels has low standards , and that Venice is an expensive town that hardly allows you to enjoy it if you are on a budget.
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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The Worst”
2 of 5 stars Reviewed 23 August 2011

Expedia said this hotel had air conditioning, an elevator and free wi-fi. No it didn't. And if I didn't clean a ton of hair out of the shower drain, the water would still be standing there. The included breakfast consisted of 'no-name' corn flakes with room-temperature milk. Sleep in the street before you stay here...you'll be more comfortable - and it's cleaner.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jaw787 about Hotel Astoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoriaVenice, Responsabile relazioni pubbliche at Hotel Astoria, responded to this review
18 November 2011
We are really sorry to read your unsatisfied comment about our establishment.
We'd like to reply at your declarations , because we found some issues on them.

Hotel Astoria is not on expedia , our management never subscribed there, so it's clear that you read comforts and services of a different hotel.
Hotel Astoria doesn't have an elevator, no A/C , as we pay attention on not offering that kind of services in any of our booking engines , and our personal website.
We apologize for the slow drain of the shower , we usually provide a sort of cleaner at our guests in case the drain is temporarily blocked.
We may think that sleeping in the streets would not be better , as you won't be more comfortable at all....:-)
Our breakfast buffet consists in many sorts of food and beverages , but "room temperature milk" is not in the list ( we do have automatic machines ) as " no name cereals " ( if we put them in a "no name bowl" , it doesn't mean they don't have a name...we'd be pleased to introduce them to you , "VALNOSTA" and "KELLOG'S"
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Additional Information about Hotel Astoria

  • Astoria Hotel Venice
Address: 951 Calle Fiubera San Marco, 30124 Venice, Italy
Price range (per night):* INR4,291 - 11,815

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