“Avoid if the only hotel on Earth- rude, disrespectful, impolite and utterly dirty”
I have arranged with hotel manager the booking of two rooms, one single and one double. After 14 hour drive we arrived exhausted to the hotel Altieri late in the evening finding out that there was only one single room left for us even though their computer said I have asked for two separate rooms! I was traveling with my sister and male colleague and we could not sleep in one bed!!!
This weird person at the reception desk not only did not offer to call another hotel to arrange alternate accommodation for us but also asked (in very lousy English) for my cell phone to call the manager and ask what to do!!! I asked why doesn't he use their land line but he only replied that he did not have any money on his cell. I gave him my phone and he asked that I type the number for him, but at that moment owner's son came by and we were hoping that he will sort things out... Right!!!
None of the talking nor protesting helped. Not only they refused to accommodate us but also refused to call another hotel to check availability. The conclusion was that the mistake was manager's not theirs and that we should get lost. In the end owner junior said that he was police officer and that he orders us to leave the hotel immediately!
I have never and nowhere met such disrespect and I have surely traveled a bunch!
Apart from the rudeness we found hotel old, poorly maintained and dirty with stains and dust all over the place.
We were wondering around Favaro Veneto and Mestre for two hours but all other hotels, motels and b&bs were full! In the end, few minutes after midnight, we managed to find two rooms available at a nice villa called Villa Gaia close to the airport Marco Polo. They were far away cheaper, cleaner and more comfortable than Altieri and the owner was nicest person ever! In case You want his contact I will be more than happy to share it with You.
My friendly advice would be to either AVOID hotel Altieri or make an alternative booking elsewhere, since You will definitely need it!
Room Tip: Stay away from any room in this hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC