The guy at reception is very rude,he was on the phone having what sounded like a personal call,after our long trip to get to Venice all we wanted to do was get to our room & settle in. He had us standing there for 20minutes & didn't have the manners to apologize for keeping us waiting.All seemed strange that he asked for 3 euro each for VENETIAN TAX that he wouldn't take off our credit card would only take cash???? Made us go get cash out at ATM around the corner. His arrogant,extremely unhelpful and wanted to double charge us for the internet when leaving.I had read other reviews so I was aware that they may try to over charge.(Beware aware)
The room was ridulously very very small,had no balcony and no view this was stated we got on our itinerary,we could hear the guest next door urinating in his toilet, and couldn't sleep because we were in the rooms that are situated under the stairs so we could hear the guest above us walking around, the blankets were disgusting and I was itching and my fiance had an asthma attack which he hadn't since he was a child. As soon as we got in the room he felt unwell.
There is no housekeeping,sheets not changed and no clean towels,no kettle or tea or coffee nothing. The bed was two singles pushed together extremely uncomfortable,couldn't sleep. Breakfast is a joke, a horrible unhappy old lady that tells you were you have to sit, I looked across the room to see a young lady crying,seeming upset about the breakfast it was old & cheap quailty & watered down.
Venice is dirty,it smells the people are rude we had no english speaking TV channels it is a very unfriendly and over expensive place. I wish the place will hurry up and sink that would be the best thing for tourist.It's a money pit they take your money and give nothing back. Beware also if you arrive by train the station makes you pay .8euro to go to the toilet. Disgusting!!!How dare they :( The place has graffiti on everyhting,they must photo shopped all that out.
We had to cut the trip short as my fiance was still unwell.Two nights was way to long at stay,couldn't wait to get out off Venice. Love our country Australia, these no place like home.
Rob&Lee
- San Moise Venice
- San Moise Hotel
