Room booked very well in advance. Received small, dirty carpeted room suited for one person billed as a double. Lots of stairs, and slow elevator for 2 pers max. Mediocre and crowded breakfast. Cold bordering on rude service.

We stayed in two rooms at Hotel Torino - a smaller room in what they call the Annexe (just a
quick walk around the corner from the main hotel entrance). The room was very clean and included a king size canopy bed, tv, fridge, desk and a very good air conditioner - it was extremely hot while we were there but our room was always very cool and comfortable. When we moved rooms to the main hotel half way through our stay, the staff arranged to have all of our luggage moved for us which was appreciated. Our second room in the main hotel was called the blue room - wow! It had been newly renovated, the room was huge and included a cupboard, desk, two sitting chairs and a very comfy arm chair. The bathroom looked brand new and all very clean. Roberto on the front desk was fantastic and very helpful. Wifi was also included. There was a good selection for breakfast and was available until 10.30am. We'd definitely recommend and will be staying there again!

I bought a double room with breakfast at the Hotel Torino, but when I arrived at the hotel I was told to stay in the annex another building of inferior quality which is close to the hotel.
The hotel employee said the problem always with the customers who bought from DECOLAR and that the hotel could not do anything since the error was not theirs.
DECOLAR site there is no clarification or information note about this difference, that there are two buildings for the same hotel with different prices and quality. Site from TORINO hotel has no explanation either. The address from reservation is Torino "official" hotel and not the other buiding "annex".
Be aware about this.

Hotel shows signs of wear and the rooms could use a freshening up. Staff is quite helpful with suggestions, and made calls for me to help with our car rental arrangements. Good location being close to Piazza San Marco and the Grand Canal, but no views from the rooms.