Booked 3 nights because of trip advisor rating. Was really disappointed with accommodation and attitude of staff. Our room was very poor quality. We paid for double and got a room like a monks cell. A camp bed was pushed up against the mini bar and its "headboard" was the minibar. The minibar could not then be opened(we probably wouldnt have used it anyway considering bar prices). Naturally we complained and were given a room change the following day. The staff problem was the manager. He treated guests and other staff members as inconsequential. He was so dismissive of all who should come into contact with him. Other staff members seemed very inhibited by his superior attitude.

We stayed two nights. The hotel itself is beautiful. Our room was charming. Breakfast and cappucinos were delicious. Bikes are available to use.

The hotel staff that we dealt with were mostly unpleasant, impatient and a few even rude. One of the older male staff complained when I attempted to read the contract they asked me to sign, saying "nobody in 40 years has ever read through this". I felt like I was greatly inconveniencing him for the entire 1 min. spent reading it. One night when my husband went to bed early, I decided to get some dessert in the outside patio area, which was beautiful. It was quite empty out there. I asked for a table so I could enjoy some dessert and a much older man exclaimed that I would have to sit at the inside bar and that I was not allowed to sit outside for a mere dessert. There were at least 20 empty tables and maybe 1 or 2 other guests outside and it was fairly late. He wanted me to go to the bar? I would have felt like I was waiting for someone to pick me up! I'm an attractive lady and I would have not felt comfortable sitting at the bar.

Then, when we were checking out, the hotel completely overcharged us for just about everything. Look at your bills closely prior to paying! They overcharged our hotel room 60 EUR a night, charged 12 EUR for a cappucino and americano that should have been included in our breakfast and 53 EUR for 2 desserts + 3 bar drinks. Additional charges on top of this too. Be forewarned!

We stayed here for 3 nights based on good reviews. Firstly, to get there from Marco Polo airport get the Alilaguna RED line (Linea Rossa) and get off a the Lido (Casino) it will cost you 25 Euro each for a return ticket purchased at the airport. It takes about 1 hr. When you get off you are literally 20 m from the hotel - perfect! When I rang the hotel from the UK they told me to get the BLUE line, which stops at the Lideo (SME) - which is a good 20/25 min walk with luggage - or get a taxi. The reception staff are not friendly nor informative. When I asked for the location of a nearest supermarket, the reply was vague and not specific - poor show. The room was small, dark and cramped. The hotel grounds where unkempt and furniture was past it's best. The atmosphere felt unwelcoming and we never saw anyone in the bar. It appears everyone just used this as a base. My advise is book early and get a hotel on Venice Island - after all that's what you've come to see!

We stayed three nights at Quattro Fontane and loved it. This is not the Holiday Inn so if you want to get exactly what you expect in your hotel wherever you go l this may not be for you. As other reviewers have described it is one of a kind. Amazing collections of folk art and even an indigenous Australian painting hanging on one landing. The restaurant is fine, as is the bar, though expensive. But you must have at least one drink sitting in the leafy and lovely garden with the fountains tinkling. All the staff are courteous and charming. Breakfast is excellent. Although there is no lift, there is a porter. The setting is lovely, a large beautiful garden with flowers, old trees and lots of little nooks to sit in. It was cool in the evening when we were there but it must be lovely on summer nights.
The room had nice toiletries and a little balcony. The Wi-Fi was free the whole time and worked well. Tiled floors, small but comfortable beds. Immaculate.
Location and transport - the hotel is on the Lido. We did our research and purchased a 72 hour pass from Allilaguna ferries. This is particularly good value if you are staying on the Lido. This ticket got us transfers to and from the airport- a great scenic trip in both directions. It also got us to and from the main part of Venice- as many times as we wanted. And to the lovely island of Murano. I think we could have gone to other islands as well but we didn’t have time. When you arrive at the Lido with your baggage it is a good idea to get a cab. This will cost you about 11 Euro for a five minute ride. To walk is about 15 minutes. The walk is pleasant and flat. There is also a frequent local bus.
Restaurants- while the hotel restaurant is lovely, nice food and charming service it is expensive so we would suggest you walk down to the shopping/ cafes precinct near the main pier. There is plenty of choice here and the walk back will help you walk off some of the delicious calories! There is a closer restaurant, just minutes from Quattro Fontane, called Valentino I think. This food is lovely and again the service charming but is expensive.
I will save my pennies to go back to Venice and would not hesitate to stay at Quattro Fontane again.