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Hotel Carlton on the Grand Canal – reviews, photos

4.0 of 5
Santa Croce 578, 30135 Venice, Italy
Hotel amenities
Hotel Carlton on the Grand Canal
Ranked #126 of 440 hotels in Venice
4.0 of 5 stars 936 Reviews
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936 reviews from our community

What travellers say about this hotel
  • Very good(36)
  • Water taxi(27)
  • Water bus(22)
  • Friendly and helpful(16)
  • Short walk(15)
  • Piazzale Roma(14)
  • Breakfast buffet(14)
  • Rialto bridge(10)
  • Venetian style(9)
  • St Marks Square(8)
Traveller rating
    309
    434
    112
    61
    19
Only show reviews for Family (113) | Couples (478) | Business (41)
Date Rating
Northumberland National Park, United Kingdom
1 review
6 helpful votes 6 helpful votes
“Lovely hotel & great location.”
4 of 5 stars Reviewed 11 February 2012
6
people found this review helpful

We stayed at this hotel for 3 nights choosing it mainly for its location which was ideal.Having done tons of research before, making notes to bring so that we could get as much out of our short stay as poss...I then went and left them all at home! It really didn't matter though in the end. Was absolutely sure i knew exactly how to get to the hotel and that it was very straight forward but arriving at night it all looks very different. So we had a bit of trouble finding the hotel. so many bridges and wondering if we were crossing the right one. Eventually got there and as you walk in it really is lovely.Was very pleased with our room despite having 3 windows but no canal views, which i was initially disappointed about,decided not to ask to change it.Unfortunately we had a terrible first night being regularly woken by what we think must have been shutters banging against the opposite building walls.So first thing in the morning we asked if possible could we change rooms which was no problem at all and we were more than happy with the much quieter room we were given.Still no views of the canal but we decided that it didn't really matter because as soon as you step outside the hotel they are all around you. Everywhere you look is a photo opportunity. We knew having such a short time we would want to cram a lot in and so got a 72hr vaporetto pass which was well used but we also did a lot of walking too. We found it very easy to get around Venice and never really got completely lost as we had expected to. Everywhere seemed well signposted.I had been once before only for a couple of hours back in 1968 and had always wanted to return one day so it was a very special return to be with my husband for our 40th anniversary and his first time too. We pre-booked a Secret Itineries tour for inside the Doges palace with a very good English speaking guide which we thoroughly enjoyed. Had time to wander around the palace too on our own, went into the basilica in St.Marks square, art gallery at Accademia, the Rialto, Canareggio, off and on the vaporettos,didn't seem to stop but only really touched the surface and would definitely return to explore a lot more. Despite the freezing cold weather we still think it would be better to come either a bit early or late in the year as we were suprised at how many tourists there were in early Feb so can only imagine how heaving it must get in high summer. Breakfast at the hotel was very good with more than enough choice for us.Rolls,croissants, toast.jams, fruit, juices,egg, bacon.cold meats etc. Really nice coffee and jug of hot milk, choice of teas.Very nice waiting staff and manager. We didn't eat any meals there as ate out.Would definitely return to The Carlton.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask debra1954 about Hotel Carlton on the Grand Canal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire
Top Contributor
52 reviews 52 reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
“Very good hotel and location”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We stayed during the freezing winter storm in February, which limited our enjoyment of Venice itself. Nevertheless, this is a good hotel, in an excellent location. The only drawback could be the hike over the bridge to get to the vaporetto station. The breakfast buffet was excellent, hot and cold food, nicely presented. The rooms were small, but nice fitted and looked after. The service is exellent, friendly withiut being invasive. The restaurant is expensive, but the food was very good. We woukd rocommend it.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask James W about Hotel Carlton on the Grand Canal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Italy in the off season”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Hotel location is on the canal water taxi can drop you off right there from the airport area this is your best way to get there.We took a walking tour to St.Marks Square. Visit the Dodg's palace and St.Marks Basilica and the bell tower. This was great, no lines in the off season,so you have to ware a scarf and gloves( be stylish).We walked over the bridge of sighs.After our tour we went back to the hotel and relaxed by the bar for cocktails. athis hotel has a very nice sitting area and the bar area is very nice looking. I really want to come back soon.

Room Tip: All rooms at this hotel are updated and well mantained. the water taxi come to thr front door
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Traveler201NewJersey about Hotel Carlton on the Grand Canal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Excellence in Venice”
4 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

This was a 2 night stopover in Venice in January. The room was booked through laterooms.com and was excellent value. The hotel responded immediately to an email confirming our arrival and sent details of all the different ways of reaching them from the airport with costs, a map and a bus timetable. It is in a very good position 3 minutes walk from the airport bus station and opposite the railway station on the Grand Canal. The room had a good view over the Grand Canal and was well equipped. The staff were very friendly and the concierge most helpful. The Breakfast Buffet was good and the bar in the foyer was very restful. We did not eat other meals in the hotel but used it as a base to explore Venice and in this respect it was very good and would certainly use it agan.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Geordiestrip about Hotel Carlton on the Grand Canal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great place in venice”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

This hotel is across the canal from the train station. Very convenient when you have a big luggage bag with you. Booked a grand canal view with a balcony. The guy at the counter said we had a very nice room and I could not agree more with him. The staff is friendly and welcoming but not intrusive. The rooms are well-kept and clean. (it's venice, all the building are old). The breakfast (which is included for all rooms) has quite a decent spread. Even though there are many people, the food is replenished quickly. Due to its proximity to the train station, the place was never deserted but it is not noisy either (but bear in mind that we were there in winter). Very safe area even though we strolled around after 10 pm. Wireless is free in the lounge area.
The downside is that the room was very pricey. But if you are from across the globe, how often will you go to venice, right?

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lankk97 about Hotel Carlton on the Grand Canal
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Additional Information about Hotel Carlton on the Grand Canal

  • Carlton Grand Canal Hotel
  • Hotel Carlton Grand Canal
  • Canal Hotel Venice
Address: Santa Croce 578, 30135 Venice, Italy
Price range (per night):* INR13,442 - 24,812

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Hotel Carlton on the Grand Canal
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