Spent the New Year holiday there and we've been spoiled with top quality services. The staff was very friendly and helpful. The rooms were large and nice, well heated. In all our group everybody was more than happy with the room temperature, but my room was a bit colder - signaled at reception and fixed instantly. Parking places available in the basement, which is quite important during winter. The food was excellent - great cuisine (I believe the chef is one of the brothers that run the hotel). We had half-board accommodation and must say that both breakfast and (even more) dinner were delicious. Large assortment of "speck" specialties, cold buffet and for dinner sophisticated and very tasty dishes.
The town is very nice, the hotel is into walking distance from the town centre and Thermal Bath. Btw, the pool at the hotel was excellent - the kids really enjoyed that. Nobody in our group was interested to get to the Terme (very busy for that period)!
In ten minutes by car we got to the cabin lift to Meran 2000. The slopes were fine and for all level of skiers.
For all our group, probably the best holiday we've ever had.