I booked this hotel for new years eve only one week before - my original booking in Merano had been cancelled by the hotel at the last minute so after much searching the Cavallino had a cancellation and were able to fit us in. Unfortunately when we arrived at 7pm on the 29th December it transpired that i had not read the booking correctly and i had booked only 2 nights instead of the 3 nights as intended. So they had no room for us that night! After an initial internal panic on my part the problem was quickly solved by the very competent Stephan who made a short phone call and procured a room for us within 2 minutes walking distance, dinner was served for us in the Cavallino within the hour and our room was ready by 10.30 the next morning! What could have been a disaster was superbly handled by Stephan and we went on to have a fabulous New Year in Castelrotto. The food at the hotel was fantastic, the waiting staff very pleasant and the wine list excellent and at a reasonable price. The head waiter was very knowledgeable about the local wines. The New Years Eve celebrations were memorable. Champagne and canapes from 7.30pm followed by a 7 course meal and then champagne served in the bar from 11pm ready for midnight. The fireworks were the best i have ever seen and we enjoyed them from the balcony of our room. All in all an excellent stay with excellent staff. One small criticism is that the food in the restaurant did feel a little rushed - maybe 10-15mins between each course would be nice but this did not in any way spoil our time. Thank you again to Stephan for finding us a room at the Inn!
- Hotel Cavallino d Oro
- Cavallino d Oro Hotel
