We just stayed here during the Xmas Market, the room was big, very clean and nice, the place is big but quiet with a beautiful garden (I think very pleasant to stay in summer too); 10 minutes walk from the station, 2 from the Portici (main street).

They gave us a suite for 2/4 because we were 4, so apparently quite expensive but actually it wasn't as they didn't asked for extra charge for the children (even they are grown up 16 and 12).

The breakfast was rich and good: speck, salami, ham, different kind of cheeses, yogurt, eggs and bacon, vegetables, different pastries and many hot and cold drinks.

The staff was very kind and helpful and we would certainly stay here again when back to Bozen

I only stayed for one day and night, on a business occasion. The hotel is beutiful and embedded within Bolzano's lovely old town. The park adjacent to the hotel is well kept
and charming. My room was a single bed one, and was very simple small and modest
(for example - old TV set, plain bed). There was also a maintenance issue (TV set power cable had to be replaced), but this did not matter too much as the place was still very pleasent.
Breakfast was excellent - reach and large, and perhaps much more Austrian than Italian.
Two things I learned about Bolzano - almost no restaurants open on a Sunday evening
at the city old town. It's already cold at the end of November, and the woods around the
town have the winter look although no snow.

Had not expected to stay overnight in Bolzano during a recent trip to see relatives in Trentino-Alto Adige, but decided at the last minute that it made sense to do so. My aunt lives in the city center, so Hotel Luna was a very convenient place for us to stay, and I'm grateful that they had a room on 2 days' notice in mid-June.

Our room, while a little on the small side, was very clean and comfortable, with luxurious drapes. The A/C worked just fine. We also had a small balcony overlooking the park -- that was a fantastic benefit! It's too bad that my husband wasn't feeling well in the morning, because he would have loved the fulsome buffet breakfast. I certainly did.

The staff were courteous and helpful. We needed a place to leave our bags between check-out and our later train. No problem there. It was an easy walk to the station as well.

Charming hotel with restaurant in garden. Slightly odd 70's Decor, fancy avocado green fixtures in bathroom. Location was great, service was good (all the staff were very friendly and helpful).

Our flight from the US was delayed by one day, and they didn't charge us for the night we missed (we emailed them that morning).

Good German food at the restaurant (we had rabbit and roast pork). Big buffet breakfast with eggs, cereal, ham, cheese etc. Free Internet.