The hotel is located very close to Lingotto station and (one of) the biggest shopping malls in Turin. The taxi ride to the city centre takes about 10 minutes. The looks both of the lobby and the room is very modern with a warm touch (the pictures on their website are very accurate). The room has a very good size with two comfortable working chairs, a separate sofa and coffee table and a rather soft but still comfortable double bed with four pillows. The bathroom is separated by a milky glass door (one side toilet, bidet and bathtub, other side a glass sink and a mirror). There is plenty of space to store your suitcase and clothes. There is a flat screen TV with satellite channels, a CD player and a fridge with free soft drinks. The AC works on the very slow side and we had the first few days only lukewarm and hot water and a coffee maker is missing.
The sound proofing of the windows is excellent, however you hear the neighbour rooms and the hallway very well. Also they seem to have from time to time events in the garden (in our case a seafood buffet with a DJ), hence if you are an early sleeper or sensitive to sounds rather take a room not facing this side.
We used room service frequently. Besides having a break in some time of the afternoon and no service after midnight, it was very efficient. The quality of the food however is not really up to the standard of the hotel and the prices are high. Fortunately you have quite a few choices to shop and eat in the very near neighbourhood; we liked Eatitaly a lot, it is a fancy grocery store with different food stands and tables.
The staff of the hotel is very nice and helpful. A late check-out was no problem, the rooms are very clean and they clean it at almost at any hour of the day, we got once free drinks as we had to wait for a long time until they were ready..
Altogether I would stay in this hotel again. I liked the design and size of the rooms, the friendliness of the staff and the location of the hotel. On the downsize I would mainly mention the thin walls.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC