Reception claim it's too expensive to call Alitalia for you. They tried to send me to a travel agency to sort out a flight I booked on the Internet!!!! Really unhelpful and unreasonable despite it being an urgent situation.

The Bologna is a family run hotel, and you can tell. It isn't slick, efficient and corporate and nor would you want it to be!
Charming baroque rooms, large & clean original parquet floors which ooze the scents of forgotten grander days.
Beds basic, but clean and comfortable, perfect location for rail or airport links, staff amenable, pleasant and helpful. Not lots of English spoken, but you are in Italy folks!
Please visit, it's lovely and i want to go back!

This is a nice hotel with really nice staff; room was a decent size, quiet, and with both fresh air and an air conditioner. WiFi was free and available throughout the hotel, though the speed wasn't tops, it was solid enough (except for one day) to collect mail overnight etc. Breakfast is simple, but with freshly-made coffee. The location is excellent (across the road from the train station, and where the buses to/from the airport stop). This hotel offers a quality above its price.

very friendly staffs, can use wifi in room, very near from Porta Nuova station. Great hotel!