Our stay at Ai Savoia B&B was below average at best. Our room was nice enough – good bed, linens, nice décor and decent water pressure in the shower however it was very noisy if you opened the windows at all and a overpriced considering the utter lack of customer service we received.

We arrived on a Friday late afternoon in March and were met at the reception with no smiles, no welcome. We were shown our room (as noted above the room was fine) but the glaringly obvious lack of any customer service knocked my scoring town several levels. Also, if you are coming from the main train station this is kind of a long walk. Particularly if you have heavy bags.

We spend awhile in the lobby looking through guidebooks trying to plan our evening but not once did any of the staff offer their assistance with directions, restaurant or tourist information recommendations, etc. We essentially just took off wandering and did alright but it would have been nice to have had some assistance. Turin is very large and much more city than a lot of the surrounding area – just don’t expect someplace quanit and charming but rather a bustling, busy, noisy city. We went because of the airport but I think besides that or if you are skier I’d avoid.

Moreover, the next morning breakfast was ridiculous. We arrived downstairs and they had a “buffet” with yogurt, fruit, cookies and cereal. They took our drink orders but that was the first and last we saw of any staff. When they finally brought out some bread (croissants, etc.) all the guests rushed over like vultures (likely because we were all hungry from the paltry offerings) and they never refreshed them again. So – we stayed at a B&B to have some yogurt and a coffee?

In the morning the continued indifference to our existence was evident as we struggled with maps and trying to determine how to get to the airport. (just take a taxi, trains are a headache) No offers of help or assistance or even care that we were concerned evident.

Surprised we didn’t get a “good riddance” as we left.

I’d suggest staying someplace where they care about you as a guest and offer a real breakfast.

We just returned from a weekend in Torino. We had the worst experience at this hotel.
Unlike the other reviews, we didn't find the staff (or owners) friendly at all, not once did we see a hint of a smile on their faces! Our room was in the main building on the first floor. The room was very dark, noisy, smelly and not very clean! We had an extra bed for our daughter and the matress on it as well as the one on the main bed were as hard as stone. Our daughter suffers from allergies and because of the muffy dusty room, she didn't stop sneezing. The toilet seat was broken and the heater didn't work. We had to wear sweaters at night and still felt cold. The breakfast is just simple croissants and drinks, there is no cheese nor ham nor eggs,.... The location is good but noisy!
We had a reservation for 2 nights but decided to check out after the first horrible night and they charged us 50% for cancellation in a very rude way. We definitily cannot advise anyone to stay at this hotel (bed& not breakfast!)
Be aware, it might look sweet but everything in the room falls apart if you try to move it!
By the way they do not speak English!!!

We stayed in this terrific B&B in Turin for two nights in June. The location couldn't be better as it is within walking distance of the major attractions of the historic district of Turin. The rooms, while small, are nicely furnished and comfortable, and are air conditioned. The hotel was quiet at night. The staff is attentive and friendly and knowledgeable about the area. The breakfast area is very attractive and the breakfast was very good. The hotel has arrangements with a parking lot less than a block away. Don't be put off by the rather unremarkable exterior of the hotel.

My wife and I stayed at the Ai Savoia on a quick gastro-weekend trip to Turin in early October 2006. We had never been to Turin so we weren't too sure where the room would be in relation to the rest of the city, but it turned out to be in a perfect location (well, at least for the price). Sure you might could get closer to Piazza Castello (the true heart of the city), but you would pay for it, and it was just a leisurely 10 minute walk straight down via Garibaldi from our room.

The room was very, very clean with a few antique pieces here and there. The matress was quite comfortable in our room, but since this is a B&B with everything not necessarily uniform room to room, I can't vouch for all of them. The bathroom had modern fixtures, but the shower was very small, no bath. The only real negative was the street noise from via della Consolata, but it is a bustling city afterall, so we weren't too concerned. We didn't eat breakfast at the hotel since we were mainly there to experience Turin's amazing coffee bars and cafes, but I did look in and it appeared good enough.

The hotel is split over two buildings. The building we were in was not the one with the office and was located at the NE corner of via della Consolata and via Garibaldi.

Every major historic and cultural attraction is well within walking distance of the Ai Savoia. Although Turin wasn't the most beautiful European city we have visited, it is worth visting for the food, coffee, gelati and chocolate alone.

I would not hesitate to recommend anyone to stay at the hidden treasure of Ai Savoia.

Go straight to their website for more pictures of rooms. The rooms are just as pictured, you can even compare ours to their's.

[----]