Turin is such a beautiful city adorned with stunning buildings and classy people and this hotel was perfectly situated for us near a main rail station. The staff were delightful, the breakfasts were superb and the rooms were clean and perfectly adequate for our needs. The bustling road outside our rooms was noisy but the windows in the rooms shut out the din effectively, (a/c was standard in all rooms). Beautiful architecture on every floor and some tasteful paintings and prints on the walls.

I stayed in the hotel for one night with 3 friends as a part of Italy road trip. We did not have a reservation and just stumbled onto the hotel.
Rooms were very clean and spacious and provided amazing value for money as we payed only 59 euros for the night with breakfast included.
Location was also good as it took us only 5 minutes by taxi to get to the hart of city.
On the other hand the front office clerk that checked us in, Gabrielo, was just horrible. He did not show any hospitality and had a very hostile, unhelpful attitude in communicating with us. It went so far that when we asked if a roll away bed can be arranged for an extra person to stay in the room, he responded that he does not want to put it in even though there was plenty of space in the room to do it. We even offered to do it ourselves but he just laughed it off, so our 5th friend had to find another place to spend the night.
Great value for money for the room - poor service.

This hotel is a basic 3-star: my room was small, clean. It was at the back of the building. The window looked onto a metal balcony that was also the balcony for the neighboring room (which did not seem to have a window, just a door onto this balcony): so this lessened privacy. The breakfast buffer was a bit plainer than that for equivalent hotels in Italy that I stayed at, possibly because it caters to a 'conservative' clientele (older, English-speakers). The major problem was that it is on the fringe of the central city and over a kilometer walk to the center of the city where the major sights are; some of this walk is pretty but the parts closest to the hotel are not what you would call 'chic'. If you have limited time in Torino (which has some fabulous sights) you don't want to spend time tiring yourself out with long walks just to get to the centro.

we had booked 3 nights but on arrival we were told that our room was unavailable due to an ill guest unable to leave. so we were booked in for 1 night at the nearby best western city hotel (which is not as nice despite being 4*) for the same price. we would have much preferred to have our whole stay at dock milano as the room was nice, clean and spacious with a balcony and the bathroom was nice too. staff were friendly and breakfast good with lots of choice. only grumbles are the lack of bath towels and the noisy women next door.