I want to address two topics: the hotel and the neighborhood.
First, our stay at the hotel was almost perfect. When I booked the hotel, I forgot to indicate that I wanted a non smoking room. When we arrived and went to our room, it was a smoking room. We went back downstairs, and without a problem, we were moved to room 104. There wasn't a trace of smoke or cigarettes, and my nose is hypersensitive. Once we got into our room, the lock on my luggage jammed and one of the front desk staff came up to my room with tools to help me break the lock (she actually came up several times with several different tools until we were able to finally break it). Later on, the front desk staff helped us find a wonderful place to have dinner, assisted us with transportation needs, and helped us with a few other matters. We couldn't have asked for better service.
The breakfast buffet is extremely generous for an Italian hotel. The pictures shown by the hotel are accurate with respect to the breakfast (and the rooms as well). The buffet had the following each day: fresh baked croissants (filled and plain), prepackaged croissants, two types of cereal and milk, fresh fruit, fruit juices, toast, ham and cheese, bread, espresso/capuccino, the famous turin hot chocolate, two types of yogurt. I think that I'm probably forgetting something, but as you can see already, this is very generous as most Italians generally just have a sweet and a coffee for breakfast. The dining room staff is very kind and efficient.
Our room was extremely clean. I travelled with my sister, who is a research scientist. As you can imagine, she inspected every inch of our room closely. Absolutely NO bedbugs or pests of any sort, and we had very clean, very fresh sheets. The bathroom was spotless as well. The beds were comfortable and the room temperature was perfect. We slept very well and we never heard any one in any of the other rooms.
Second, I wanted to address the location. This the kind of neighborhood where normal Italians live. The average Italian can't afford to live in the center of the city next to the Gucci store. There are a number of immigrants in this neighborhood, particularly immigrants of Arab origin, so you can buy an espresso or an Arabic tea.
It is extremely easy to get to the center of the city from the hotel. Walk out of the hotel and across the street to the convenience store, shell out one euro and buy a bus ticket. Go to the bus stop directly in front of the hotel, and take the number 10 bus. A few stops later, you will be very close to the San Giovanni Battista and you can get off there or continue to ride to the center. You could also walk--it's very close.
It's also very easy to get to the hotel from the airport. At the airport, buy a ticket for the train and then walk over to the train station. Be sure to validate the ticket in on of the yellow boxes. The last stop of the train is just a few steps away from the hotel, but make sure that you come out of the train station on the correct side, the side closest to the hotel.
I've traveled quite a bit but this is the first time that I've reviewed a hotel. But I was so pleased with the value and service that I got for my money, and so appreciative of the exceptional kindness shown by the staff that I really wanted to write a review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC