The location could not have been better, with immediate access to the historic centre, shops and public transport, including the airport bus and the excellent new Metro. Staff were friendly, welcoming and helpful. The breakfasts were very good with a wide and varied selection. We were pleased with the room as well. It was comfortable, clean and quiet despite the location opposite the Porta Nuova railway station. We would highly recommend this hotel.

we only stayed one night in december 2011 and payed 80 euro. the room was so small that we weren't be able to open both luggage at the same time. the night was noisy because is next to bares and people are standing on the street to have their drinks. maybe the rooms to the inner patio are more quiet and bigger.
breakfast o.k. and friendly stuff.

We showed up at this location at 8pm on a Tuesday without a reservation to break-up a long drive. The staff was nothing but helpful, immediately getting us into a room. The rooms were nice, beautiful and large walk-in closet...not a lot of room besides that though. We asked the staff for a food recommendation for take-out late at night, and they offered to call in a pizza delivery order for us since we didnt speak Italian. They were so kind and helpful. There is not parking for this hotel which could probably be an issue because of the busy area. The value is excellent because it was only 90E for the night.

Positives:
- Beautiful rooms, charming, and far off the standard layout of chain hotel rooms.
- Spacious, well supplied bathrooms
- Better than expected breakfast (our expectations had been down-adjusted by previous experience of Italian breakfast frugality).
- Helpful staff, very good level of English (with 1-2 exceptions), both at the reception and at the breakfast area
- Wide availability of channels on TV. As short feed-back to previous reviews where the comment was made that most channels are in Italian, for most movie channels there is the option to switch (from the remote control) the language of the movie from Italian to the original one.

Less positive:
- No in-house restaurant. They have an option to order some in-room food, but mostly frozen items (pizza, lasagna) heated-up. With all great dining options in the city (some very close to the hotel), this is not such a big issue, unless - like our case - someone doesn't feel well / has a cold and you don't want to leave the building.
- This was probably just a one-off accident: on Sat morning, some renovation/construction works in the back-yard started at 7:30 am !, which consequently was also when our sleep ended.