We were the loud unorganized 'Americanos' and if it weren't for Maruicio at the front desk, we would have never made it back to the states!! Or to Mondovi on a Sunday, Mondovi Villanova soccer field, or to Turin airport to pick up a rental car to make it back to Milan to fly out,...... you get the picture.......
At the end of a long weary trip, he and the two wonderful breakfast ladies were AWESOME. They went out of their way to help us, guide us, talk to us, MAKE US FEEL AT HOME for 3 days, which is more than I can say for another international chain we stayed at in Turin.
He was over the top helpful, has a great sense of humor, and we had some great conversations about youth soccer....what a great energy. When it came down to the wire on two occasions, he called cabs, ran numbers, called rental car places, looked at maps with us and got us where we needed to be - unbelievable. By the end of the trip there were hugs all the way around, he had become family.
I can't say enough about this hotel. If I ever go back, I will stay here, I would recommend this place to anyone. A small hiccup at checkin was completely forgotten about by us because of the fantastic service we got.
Mauricio - "In Bocca al Lupo".
Grazie Mille!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC