My daughter and I came to Milan for shopping for the first time and we really enjoyed this hotel. The location is very good. The bus No.94 stops right by the hotel. If you are flying into Milano Malpensa Airport and take Malpensa express train to Cardona station, you can take the bus No.94 and you will be at the hotel in 15 minutes. The location is very good. Our room was large and so spacious and very at home. Breakfast was good, staff was very kind. We are planning to come back here next spring and I will make sure we will stay at this hotel! Our room was No.5 (Jr. Suite), it was a large and good room but not flat. It has some steps inside the room, so be careful.

The hotel is small, elegent and very old style Italian, with a stand alone antique type wardrobe , antique chairs and lots of lamps and other knick knacks in the room. The lift is tiny but the room we had was quite large by European standards and extremely comfortable. It had a sitting area and sort of a kitchenette ( with the stove top removed and now part of the bench ) between the bedroom and bathroom. It looked like the hotel had at one time been converted into small apartments and then turned into a hotel. It was very comfortable and charming and the staff were lovely. Breakfast in the basement was excellent with very good coffee. The hotel is just on the edge of central Milan and we found great eating nearby and further towards the university and could either walk or catch the tram anywhere.

A bit of a gamble on our part over old faithfuls like the Park Hyatt, the Petit Palais was a gemstone and quite a find. We were given room 18 (dix-huit), which is on the top floor and is virtually a self-contained apartment - with two rooms, one bathroom, a kitchenette, a living/dining room, and a wrap-around terrace. The hotel has the feel of someone's home (indeed because it was), and that carries through into the service. It's staffed quite thinly, mainly because it doesn't need much more by way of staff - it doesn't have a restaurant and other frills that are mostly useless in city hotels. The concierge (Francesco) was excellent, and earned a generous tip for his efforts. His restaurant recommendations were spot on (Alla Collina Pistoiese, which I will also review), and he was helpful with the car parking situation too. The only dull spots: the breakfast buffet, which was average, and the general appearance, which was a bit tired.

great hotel, fine venue to stay when in milano centre