Although I had cash, when I asked for help with replacing a lost/missing wallet, the woman at the front desk unsympathetically told me that she couldn't help me and told me to go find a pay phone somewhere on the street. I was willing to do that, but then I asked for help with placing local and international calls with telephone numbers that I copied from my online bank websites, and she begrudgingly used their office phone to show me, and then told me they were all wrong when the calls didn't go through. Later that evening, she came into my room, just took my key off the nightstand without saying anything, and walked out; the others who were staying there asked me what happened.
Although it was a nice facility that was clean and spacious, I will never stay at such an unfriendly place again in my travels.
- San Tomaso Milan
- San Tomaso Hotel Milan
