Are you sure this hotel is four stars? I think they don't even have 1 star! The hotel is situated in an isolated area in the middle of an industrial zone. We arrived at night and felt unsafe, the hotel gave us a eerie feeling. When we reach the reception area, it was rundown and there was nobody. The rooms were old looking, looks more like a motel to me. I think if we were robbed or murdered, nobody will know.
The worse part was when I wanted to bathe, there was NO hot water!!! I nearly froze to death. When I told the staff, they told me to wait because the other guests have used up the hot water! OMG what stupid hotel is this? I waited an 1 hour still no hot water, in the end fell alseep without bathing. I asked for extra towel, the staff refused. The next day when we complained about no hot water, the guy pretended not to understand us.
This is the Worst hotel I have ever stayed and the staff have very bad attitude.
Please stop misleading people that this is a four star hotel....Puke!!
- 1 Maggio Hotel
