The hotel is comfortable but is quite a way from the centre of Milan. It is situated in an industrial estate and there are no facilities nearby such as restaurants or shops etc that you can easily walk to. The Metro is about a 10 minute walk, and although there is a free shuttle bus that the hotel lays on that runs every half an hour, it doesn't run all day so you have to choose your times. Breakfast is okay for the money we paid so can't quibble, but at the full rate i would expect more. The staff apart from a couple of very nice people were not particularly friendly, but Ivano the barman makes up for this. The restaurant food was very good and the room facilities good, although there was no hot water one morning. Okay for me but not for someone who does not like a cold shower. Although it sounds pretty negative i think it's mainly because of where the hotel is situated an dthe lack of freindly staff is perhaps down to language problems as the older staff were more friendly than the younger ones. Milan though is a nice city but expensive to eat and drink if you are travelling on a budget.