I had a reservation for this hotel for 2 adults and 2 kids, reasonable price, far from city, but modern decoration, when we arrived after loosing an hour searching for it, they announced they have a water leak in the big room, and proposed to pay us a taxi to go to another hotel from the same owner (also 4 stars). We had a car, but it was a one more hour drive, to find the new one (Sporting Hotel) also lost in the suburbs of Milan and far from everything. No kind message or offer has been tempted by the owner. I wrote a message for him, with no reponse. The next day the house keeper (the son of the owner) told me that they have Over Booking problems since they cannot inform web sites of real time status of stock. But this is something i didn't had in the last twenty years I travelled. Inacceptable. I'm not influencing the rate of this hotel, but if somebody else had the same adventure, then it means it's a general habit they have. The Studios Hotel look is much more sex appealing then the Sporting hotel (old look, old style, nothing around, eventhough clean and calm).
- Studios Hotel Milan
- Studios Hotel Centro Congressi
