I will never stay in this hotel again. On entering the hotel you have to go down about 6 steps, and the receptionist didnt even bother to help us with the luggage. We had vibrations in the room during the night and it was very irritating. The receptionists and the hotel manager are very snob. Whatever you ask them, their answer was 'I dont know or its not possible'. They are only there to give you the keys and directions for the tram or bus. Do not stay in this hotel in week ends. They get a lot of young students and keep on knocking at your doors till midnight and start again at 6.30am. Our room was overlooking the street and we could literally hear everything. Windows are not double glazed. We used to sleep only because we used to be overtired.
What I noticed as well were the cakes during breakfast. For eg: if there are 3 slices missing from the previous morning, they literally leave them with the missing slices for the following day and do not arrange them. I mean these are only simple things but easily noticed by the guests. Common sense doesnt exist in this hotel!!!
Poor breakfast guy. Apart from taking care of the breakfast room, he has to do the room service too. One man show and he works really hard.
The hotel welcomes you with a bad smell of gas at the main entrance.
On the whole the room was clean though it wasnt the first time that they didnt clean the WC.
- Zefiro Hotel Milan
